Doing a mac software update behind a firewall

hi,

i need to peform a software update on my mac but our firewall is blocking it.  does anyone know what content-type the software update uses so i can allow it through.  i cant seem to find if coming through on the logs

regards,
michael
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Xavior2K3Asked:
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strungCommented:
My guess is that it uses .dmg files.
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Xavior2K3Author Commented:
Do you know what the content-type will be?  As this is what is causing the update to get through.
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macassistCommented:
I think it's more likely to be .pkg files, as there'd be no need to re-encapsulate the updates in a .dmg.

This page at Apple has some troubleshooting tips:

http://docs.info.apple.com/article.html?artnum=106695

If you can see the list of updates but they're just not coming through, you can download them via a web interface at:

http://www.apple.com/support/downloads/

Hope that's of use

Sean
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MarkMoloughneyCommented:
What happens when you run Apple software update?  Does it error out and do nothing?  Or does it show a list of available updates?  

Mark
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Xavior2K3Author Commented:
It shows the list of updates available so it is getting through, but it errors when trying to install them.
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MarkMoloughneyCommented:
Ok.. I have seen this before.  What OS X version are you using?

Mark
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MarkMoloughneyCommented:
And tell me about  your network?  I you updating over wireless or is the Mac plugged in?

Mark
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Xavior2K3Author Commented:
Oh great, i hope we can get this resolved! I'm running OS X v10.4.5
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Xavior2K3Author Commented:
It was plugged into the network. What else would you like to know about the network?
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MarkMoloughneyCommented:
Here... Read this tech note article.. It should help you resolve your problem..

http://docs.info.apple.com/article.html?artnum=106692

Mark
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Xavior2K3Author Commented:
Ok thanks for your help, i did glance at this article a few days ago but couldn't find anything to do with firewalls.  But i will look at it more thoroughly this evening.
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ryanhuntCommented:
If you are have no control over your firewall, you might want to setup an internal software update mirror.  As far as I know, Software Update runs on port 8088 which is usually allowed on most proxy server configs (squid) but it's possible this port has been denied (as it's a non-standard http port).

If you've got OS X Server 10.4.x, it has the software update server built in - use this. Create a mirror on the server itself.
Alternatively, if you don't have OS X server, use the scripts from this site: http://www.wiretapped.net/~proton/sumirror

This will mirror all the files onto an existing machine that can run the ksh shell (most likely a UNIX variant, Linux, Mac etc)

Then you will need to change the client to accept these new updates:

http://www.afp548.com/forum/viewtopic.php?showtopic=11795

which is basically:

sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://your.softwareupdateserver.com:8088/

Hope this helps?

Ryan.
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