degoodwin
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Win xp Home PC has IP but cannot browse internet
I have a Win XP Home SP2 PC that cannot browse the internet. I can get an IP from the DHCP server and I can ping external IP's (like www.yahoo.com) and get a response, but when I open IE or Mozilla I cannot browse the internet. I can browse the internet when I run in safe mode with networking, but not in normal startup. Any clues?
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Once you're sure your computer has a clean bill of health, let me know what you noticed.
Can you have a look in the event log please? Anything there?
Start the machine in safe mode; Do an ipconfig /all from the cmd prompt.
Start the machine properly and do the same. Any differences?
Look in the IE tools options connections - LAN settings. Do you have a proxy ticked?
from a cmd prompt. type in nslookup www.yahoo.com. What does it return?
Start the machine in safe mode; Do an ipconfig /all from the cmd prompt.
Start the machine properly and do the same. Any differences?
Look in the IE tools options connections - LAN settings. Do you have a proxy ticked?
from a cmd prompt. type in nslookup www.yahoo.com. What does it return?
ASKER
I installed Ewido, Ad-Aware, and Spbot and ran them in safe mode. I also stopped all Norton Services and deleted the Norton and Symantec folders. That worked. I thne tried to reinstall Norton 2006 and it did the same thing so I deleted it again. Looks like that was the culprit.
OK. It should be a standard question these days 'Do you use Symantec or Macafee?, If so, dump them'
BR Dushan