We help IT Professionals succeed at work.

Terminal Services - display of web pages delayed 20-30 seconds when accessing the 'net

emoss2000
emoss2000 asked
on
Medium Priority
247 Views
Last Modified: 2010-04-18
On a new Windows Server 2003 R2 installation, users logged into a terminal services session are seeing delays in displaying all new web pages of 20-30 seconds. Cached pages display immediately. Event viewer displays no relevant messages, and DNS is set up correctly for active directory.

What needs to be changed to eliminate this delay ?

Thank you,
EBM
Comment
Watch Question

how many uses do you have logged into the terminal server at once? (concurrent users). does the webpage go to firewall/proxy ?

thanks,
Michael
emoss2000President

Author

Commented:
I'm the only user logging in at the moment, and the server has 5 properly licensed CALs.  No proxy. Using a Symantec Gateway 360R Appliance , and all other workstations that connect to the ISP through it work correctly....

Thanks for your response,
Ed
1. Are there Group Policys applied to the Terminal Server.   I would disable any GPOs and see if this speeds things up.

2. Change the Default Page to Blank, Google, or Something.  I have seen the Microsoft default page slow things down.

3. Remove the Internet Explorer Enhanced Security Configuration from Windows Components.  This new 2003 application makes surfing on a Terminal Server almost impossible.
emoss2000President

Author

Commented:
I was able to fix this immediately by pointing the forward lookup zone at the ISP's primary and secondary DNS servers..... I'm in good shape!!!

Thank you!
EBM
Commented:
PAQed with points refunded (250)

PAQ_Man
Community Support Moderator

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.