So I took the 250GB SATA hard drive out of a Sony Vaio computer because it won't boot. There's no need to explain why it won't boot, and in fact I already know why it won't boot - the fact that it won't boot is not important. (I point this out because I have far too often seen people here try to provide solutions to issues the person posting the question does not have. So please, in the interest of saving time, don't try to get me to boot from that hard drive.) What IS important is that I want to be able to access the data on that hard drive while it's mounted in an external enclosure but I can't because of Norton GoBack version 4.x.xx. This is a good time to point out that I have tried all the solutions offered by Symantec for removing GoBack, disabling GoBack, etc, including "GB_Prog.exe /u" but they did not work for me. The only thing I was unable to try was loading the GoBack drivers in the PC that I'd connect the drive to - I can't get to the frickin-frackin drivers because Sony didn't give me any CDs for GoBack and if the drivers are on the hard drive, I can't get to them because it won't boot and I can't read the drive in another box, and around and around we go again...
As you may know, Norton GoBack does *something* to the hard drive - changes the partion table or the MBR or both or more. At any rate, if you mount the hard drive in a computer as a slave -or- in an external (USB) enclosure, Windows XP will not assign a drive letter to it and Disk Manager has the option greyed out.
I am afraid that if I boot from a WinXP CD into recovery console and do a fixmbr, it might just make things worse. I don't know if GoBack imbeds itself in the MBR, the Partition table, or elsewhere. If anyone else has positive results from doing a fixmbr, I might be willing to try it, but only if you can assure me you did it and it worked!
If someone has experience with loading GoBack drivers on another box *and* is able to provide those drivers to me, I'll try that, too, with proper "coaching".
Otherwise maybe there's another solution.