Solved

Remote Printing - How?

Posted on 2006-03-26
4
241 Views
Last Modified: 2010-04-19
Hi,

My clients are running Windows 2003 SBS Premium and remote in using RWW, it has an option to remotely print documents when you log in.  But we can't seem to figure out how to get this to work.  When they load up MS Word and choose Print, the remote printers are not listed.

Any help would be very appreciated
Thanks
Tristan
0
Comment
Question by:elmbrook
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 16297806
Have you installed the drivers for the remote printer on the computer you are connecting too?
To do so open "printers & Faxes" window. On the menu bar, choose "File", "Server Properties, then "Drivers", and "Add" Point to the .inf driver file. Next time you log on they should be available. If not check the Event viewer for errors relating to the printer model on the host/office computer. If no errors there it is not detecting the printer.
0
 

Author Comment

by:elmbrook
ID: 16297936
What do I put for the port / network path?  How does it know to route it to my remote printer?

Thanks
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 500 total points
ID: 16299723
With remote Web Workplace you don't need to install /add printers as you normally would. Simply connect to your Remote Web Work Place, Log on, select "Connect to client desktops" and on the next screen there is an expandable link called "Optional Settings". Click on this and enable "Enable documents on the remote computer to be printed on a local printer". This will automatically connect your local printers when you are in a Remote Web Workplace session. It will only work if the drivers have already been added to the server.
0
 
LVL 77

Expert Comment

by:Rob Williams
ID: 16394115
Thanks Tristan,
--Rob
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
aws pricing 2 68
SBS 2008 RDP Gateway works on from Windows 10 5 44
VPN problems 4 64
Remote assistance portal on Server 2012 standard ? 2 24
The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question