Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

OE changes time and date when forwarding emails

Posted on 2006-03-27
7
Medium Priority
?
223 Views
Last Modified: 2010-04-08
This is weird.
My customer is running Mdaemon server V7.2.3 as the email server software.
They collect there emails using OE.
If they have an email that was sent say 5 days ago and they need to resend it to an external client from the sent items.
They click forward and in the body of the message where it records the previous information. e.g.

From
TO
Date
Subject

it changes the date to the exact time and date of when you hit forward. Shouldn't it keep the recorded time and date it orginally sent it ?
Also if you were to forward an email that was sent to an internal perosn (email address) to some one else. It does keep the correct time and date and doesn't change it.
I have checked the Regional settings, all fine.

cheers
0
Comment
Question by:total123
  • 4
  • 2
6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 16298712
Greetings, total123 !

Forwarding will change the date and time to time you forward the email.  This is normal for Outlook Express and most email clients.  Mdaemon server is doing something special to internal mail to keep the original date.

Best wishes!
0
 

Author Comment

by:total123
ID: 16299219
Hi War1

i have looked on my pc at work and home, picking up from  a ISP pop account with no problem.
I was wondering if i have made it sound like, when you forward it that its the new forward sent date.

What i mean, is when you select forward. it is setup to put the date/time and other info from when it was last sent to be above the main body of the info.
e.g.
when i hit forward i get this in the main body, which is what i want.

----- Original Message -----
From: Lee Chappell
To: lee@tca123.f9.co.uk
Sent: Wednesday, October 05, 2005 8:51 PM
Subject: FW: website mock up

then main body
except that where is says: -
 Sent: Wednesday, October 05, 2005 8:51 PM
it changes it to
Sent: Monday, March 27, 2006 12.27 PM

~We want to keep the older date, not fill in a new date automatically.

hope that helps

cheers
0
 
LVL 97

Expert Comment

by:war1
ID: 16299284
Oh, that should not happen.  Let me think about this.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 97

Expert Comment

by:war1
ID: 16344013
total123,

1. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

2. Disable Outlook Addins.  With Outlook close, do a search for and rename extend.dat file.

3. Check if a program is changing the fowarding attribute of Outlook. Disable antivirus, antispam, ad blocker, popup blocker, and all Norton programs running in the background.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614
0
 

Author Comment

by:total123
ID: 16532140
Hi War1

sorry been on hols.
We use OE rather than outlook. but i will give it a shot
0
 
LVL 97

Accepted Solution

by:
war1 earned 750 total points
ID: 16535258
Check the system date and time of your computer.  OE should pick up the computer time.

The above comments were meant for Outlook. For Outlook Express:

1. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

2. Create a new Outlook Express identity.
http://support.microsoft.com/kb/209169

3. Repair Outlook Express
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question