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OE changes time and date when forwarding emails

total123
total123 asked
on
Medium Priority
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Last Modified: 2010-04-08
This is weird.
My customer is running Mdaemon server V7.2.3 as the email server software.
They collect there emails using OE.
If they have an email that was sent say 5 days ago and they need to resend it to an external client from the sent items.
They click forward and in the body of the message where it records the previous information. e.g.

From
TO
Date
Subject

it changes the date to the exact time and date of when you hit forward. Shouldn't it keep the recorded time and date it orginally sent it ?
Also if you were to forward an email that was sent to an internal perosn (email address) to some one else. It does keep the correct time and date and doesn't change it.
I have checked the Regional settings, all fine.

cheers
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CERTIFIED EXPERT
Top Expert 2008

Commented:
Greetings, total123 !

Forwarding will change the date and time to time you forward the email.  This is normal for Outlook Express and most email clients.  Mdaemon server is doing something special to internal mail to keep the original date.

Best wishes!

Author

Commented:
Hi War1

i have looked on my pc at work and home, picking up from  a ISP pop account with no problem.
I was wondering if i have made it sound like, when you forward it that its the new forward sent date.

What i mean, is when you select forward. it is setup to put the date/time and other info from when it was last sent to be above the main body of the info.
e.g.
when i hit forward i get this in the main body, which is what i want.

----- Original Message -----
From: Lee Chappell
To: lee@tca123.f9.co.uk
Sent: Wednesday, October 05, 2005 8:51 PM
Subject: FW: website mock up

then main body
except that where is says: -
 Sent: Wednesday, October 05, 2005 8:51 PM
it changes it to
Sent: Monday, March 27, 2006 12.27 PM

~We want to keep the older date, not fill in a new date automatically.

hope that helps

cheers
CERTIFIED EXPERT
Top Expert 2008

Commented:
Oh, that should not happen.  Let me think about this.
CERTIFIED EXPERT
Top Expert 2008

Commented:
total123,

1. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

2. Disable Outlook Addins.  With Outlook close, do a search for and rename extend.dat file.

3. Check if a program is changing the fowarding attribute of Outlook. Disable antivirus, antispam, ad blocker, popup blocker, and all Norton programs running in the background.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Author

Commented:
Hi War1

sorry been on hols.
We use OE rather than outlook. but i will give it a shot
CERTIFIED EXPERT
Top Expert 2008
Commented:
Check the system date and time of your computer.  OE should pick up the computer time.

The above comments were meant for Outlook. For Outlook Express:

1. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

2. Create a new Outlook Express identity.
http://support.microsoft.com/kb/209169

3. Repair Outlook Express
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378

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