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Lost connection with Harddrive and can't find the files after reconnection

Hey there,

I've got a problem with a Server of mine. I've got Windows 2000 server installed and got two drives. C and E. C contains the windows OS and E contains some important data. Unfortunatly, this morning the E: drive suddenly was unaccessable for the users of the domain. I've looked with computer management to see what has happend to the drive and weard enough the drive didn't have a Drive letter anymore. I could access the drive as well.

When i reactivated the Drive letter i got the question if i wanted to format the drive. I've cancelled it ofcourse because i really need the data. Is there anyway how i can get the information back from the drive? And...i found that the mirror drive i've installed suddenly is unavailable tot the system. Don't know how that's came...but the fact is that i'm unable to recover my data from this harddisk as well...

I found some other information. While trying to checkdisk the drive i get the message that the drive is RAW instead of NTFS. Is there any tool or commandline i can use to reactivate the disk...
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directsolutions
Asked:
directsolutions
1 Solution
 
rindiCommented:
Make sure you have some free space to which you can copy the recovered data to, as the following software only reads the original drive and doesn't write anything to it. The trial version you can download will show you what is recoverable, and the licensed version will let you recover the data.

http://runtime.org
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SheharyaarSaahilCommented:
seems like you need to format the drive, so you can use the following tools to recover the data before formatting it.
http://www.alaynah.net/shehar/files_recovery.htm
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directsolutionsAuthor Commented:
Thanks for the fast support...:)

I'll try the runtime.org url within a minute... Isn't it dangerous to format the disk? More change of losing the data then leaving it RAW?

I've looked in my log files and overlooked an important message from my SCSI controller. It's written in dutch so i'll try to translate it in English microsoft language :)..

----------------------------------------------------------------------------------------------
adpu160m
ErrorID: 9

The device \Device\Scsi\adpu160m1 didn't react within the time for a time-out.
----------------------------------------------------------------------------------------------

And this one;

----------------------------------------------------------------------------------------------
Source: DISK
Errorid: 11

the driver has found an error on \Device\Harddisk1\DR1
----------------------------------------------------------------------------------------------

Looks like my SCSI controller messed up real good.
----------------------------------------------------------------------------------------------
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rindiCommented:
Shehar' means formatting after you have recovered the data.
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directsolutionsAuthor Commented:
Oke, i've installed the program (NTFS) but am unable to run it on the selected drive. Appearently the program only connects to a drive with a letter...something that's missing in mine...because it states that it needs to format. Any other ideas how...
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rindiCommented:
No, it shouldn't ask for a drive letter, it should see the drive as is. You could also try knoppix, maybe it can get your data back.

http://knoppix.net
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directsolutionsAuthor Commented:
Ok, i've solved the problem. Appearently the adpu160m1 lost connection with the drive (don't know why). After removing the device and reactivating it, the drive became visable and i could access it again. It couldn't have been a power or connection problem since it's a ML350 with harddisk which are fully locked.

Anyhow, it works again by reactivating the drive.
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IPKON_NetworksCommented:
This could be either the connectors on the PCI bus and the Adaptec card, or the battery CMOS on the controller. I would run through some maintenance to ensure this doesn't happen again.

1. TAKE A FULL BACKUP NOW !!!!
2. Reseat all cards and drives and, if possible, using a very fine and delicate brush, clean out the motherboard of dust etc.
3. Replace the CMOS batteries on both motherboard and disk controller
4. Update all firmware on drives and controller
5. Service pack (or re-apply if latest) OS
6. Run a full deep diagnostics on your drives and controllers to check for bad sectors etc.
7. TAKE ANOTHER FULL BACKUP !!!!

It sounds like a wear and tear (old age) issue, and you should consider preventative maintenance, increase backup methods, and potentiall replacing hardware if this becomes a recurrent issue (or you see more issues).

When a server starts to show signs of failure, you should keep a close eye on it to make sure it isn't the first of many problems. They tend to be quick and disasterous when a server dies of old age.

Hope this helps
Barny
IPKON Networks Ltd
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CetusMODCommented:
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

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