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Post icon on mail that arrives in mail-enabled Public Folder on Exchange Server 2003

mrdavidjc
mrdavidjc asked
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Last Modified: 2012-08-14
We have a single Active Directory domain, single Exchange site, and single mail server (Exchange 2003 Standard Edition, Service Pack 2,  32bit) running on Windows 2003 Standard server, Service Pack 1, 32bit). Our users are running Outlook 2003 Professional on Windows XP SP2 PCs.

The problem is that in a particular mail-enabled public folder, the messages that arrive in there show up with a Post icon instead of an Envelope icon. So, if you open those messages you don't get the normal email options, just the Post options, so you have to use the Action menu to reply to it. How can I make sure that any email that arrives in this public folder keeps the Envelope icon?

Thanks
David
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Expert of the Year 2007
Expert of the Year 2006
Commented:
You need to change the default format from post to note.
http://support.microsoft.com/default.aspx?kbid=817809

However that change will only apply to new email messages. Old messages will remain in the old format.
There is an "on save" event sink around that allows you to move the old messages out to another folder, then move them back. It then changes the format as the items are copied in. I have mixed success with the sink on Exchange 2003, it works on Exchange 2000 quite happily.

Simon.

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