Post icon on mail that arrives in mail-enabled Public Folder on Exchange Server 2003

We have a single Active Directory domain, single Exchange site, and single mail server (Exchange 2003 Standard Edition, Service Pack 2,  32bit) running on Windows 2003 Standard server, Service Pack 1, 32bit). Our users are running Outlook 2003 Professional on Windows XP SP2 PCs.

The problem is that in a particular mail-enabled public folder, the messages that arrive in there show up with a Post icon instead of an Envelope icon. So, if you open those messages you don't get the normal email options, just the Post options, so you have to use the Action menu to reply to it. How can I make sure that any email that arrives in this public folder keeps the Envelope icon?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You need to change the default format from post to note.

However that change will only apply to new email messages. Old messages will remain in the old format.
There is an "on save" event sink around that allows you to move the old messages out to another folder, then move them back. It then changes the format as the items are copied in. I have mixed success with the sink on Exchange 2003, it works on Exchange 2000 quite happily.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.