Data lights flash on HP LaserJet but nothing gets printed from a Mac that had permission problems.
Posted on 2006-03-27
I'm on a Mac running OS X.2.8. While trying to print from MS Word 2004 originally, I got the error message,
"Word cannot print due to a problem with the current printer. Make sure you have a printer selected in Print Center. You may need to print again or adjust your printer settings."
I also got an error when trying to print from TextEdit:
"Print. Error while printing."
I figured I'd try to re-install the printer. After downloading the hp LaserJet Installer v4.9 EN, I tried to run it and it gave me an error message that I wasn't an administrator and couldn't run the installer. Of course the account WAS set up with admin priviledges.
I've had this problem before with Jaguar when permissions were messed up, so I tried to run Disk Utility to fix the permissions, however, even the permissions to run Repair Disk Permissions under First Aid were messed up and wouldn't let it fix anything. I manually used chmod and chown to fix the permissions on the file and that let Repair Disk Permissions run with enough priviledges to fix the permission problems. I was then able to run the HP Installer for the the printer. Of course I deleted the HP folder out of the printers folder before running the installer to make sure the old ppds were gone.
After doing this, and re-setting up the printer, after I hit the print button, the data and attention lights on the printer flash for a second or two and then it just stops and nothing prints. Other Macs at the college have no problem printing to the printer, and when I tried to set up and print to an HP 4050 across campus, the same thing happened. the data light flashed briefly, but nothing ever got printed. Also, there was no message kicking back to the Mac. The job just dissappeared.
I tried going into another previously setup admin account on the same machine and tried to print from that account only to find out that it still had the same error messages popping up from before I tried to fix the permissions. Any ideas on how to solve this would be greatly appreciated... Thanks everyone!