stefanomarco
asked on
desktop randomly switches off
I have a desktop which switches off randomly ... then sometimes when I restart I get a message when the computer starts to boot along the lines the computer was shutdown due to overheating cpu ...
asus mainboard with p4 cpu
what is the best way to check this to be true or if it's an incorrect warning?
asus mainboard with p4 cpu
what is the best way to check this to be true or if it's an incorrect warning?
ASKER
All fans seem to be running internally ... no dust, seems quite clean ... cpu fan running
Restart computer, enter bios (del or F2) see if you have a "PC-health" or similar choice. See how high the temperature rises. This will indicate if your fan is too weak or faulty. Anything below 70°C should be fine.
You can also use a Windows monitoring tool like this: http://www.freedownloadscenter.com/Utilities/System_Maintenance_and_Repair_Utilities/Hardware_Sensors_Monitor.html
Ola
You can also use a Windows monitoring tool like this: http://www.freedownloadscenter.com/Utilities/System_Maintenance_and_Repair_Utilities/Hardware_Sensors_Monitor.html
Ola
It might be your power supply not emitting enough power to the system. Have you been able to exclude some parts that aren't the problem? Might try getting a new power supply if it isn't the CPU or Memory that isn't causing the reboot.
Also, if you have recently switched new hardware onto a system without reinstalling xp it might cause problems with the CPU. What type of mobo is it?
ASKER
have tried new power supply ... it's an asus mainboard ... nothing/hardware recently added - no spyware or viruses all updates downloaded
Did you install this yourself?
ASKER
the power supply ... yes
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Did you motherboard come with an AI booster to view the temperature? I also have an Asus mobo and mine came with one. Very ehlpful program. If you dont have it you can go to www.asus.com and download it. When you have it installed run some programs and see what the temp is. Make sure you go to the manufactures website for your CPU to find out what are the max temps for you chip.
Did you buy this CPU retail?
Did you buy this CPU retail?
Replace the thermal grease on your CPU... Sometimes the stuff gets old and crusty and loses it's ability to cool propperly. If you've replaced the powersupply that was a good idea... If it's still happening you might be able to change the behavior of the system in the BIOS to stop it from overheating... (although this could lead to a melted mobo)...
If all fans are working correctly and thermal grease is new and you have a new powersupply I would probablly look into placing a warrenty claim for a new mobo...
If all fans are working correctly and thermal grease is new and you have a new powersupply I would probablly look into placing a warrenty claim for a new mobo...
Now that we have made sure that thermal paste/grease notification is definately reitterated 2 more times maybe stefanomarco will be sure to check that out LOL
ASKER
Thanks for your help ... thermal grease and bios defaults did the trick :)
Glad you could get your pc running with no problems. You know where to come for future help ;)
Has this machine ever been cleaned out before? Are you comfortable working inside the machine? Turn it off, Open it, ground yourself and make sure that all the fan connections are seated and running properly.