windows xp with sp2 sees blank dvd media as cdrom

Hi;
    I have an old computer that I just installed service pack 2 on, and after doing that it when i put in a blank dvd+/-r,rw  it sees it as a cdrom, and I just bought a brand new hp media center pc model m7360n wich does the same thing. I already read most of the solutions in your database that are dated a few years back but no solution worked. I was wondering if maybe now there is a solution to this problem. The drives do work like they should when I use Nero but not with windows.
cyrax01Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

maduropaCommented:
since Nero can access the DVD properly, I think the problem lies at the windows-software for burning CD's & DVD's.
I am not really familiar with the burning-process from XP itself,
my guess is that somewhere in windows there are options set that it standard burns a CD-ROM instead of a DVD, and that these should be changed. Or maybe Windows only supports build-in burning via the explorer for CDR's.

0
maduropaCommented:
small update.
I cannot find any proof that Windows XP supports DVD-burning without the use of extra 3rd party software, but it does support the burning of CDr's.
In an article I found the following lines:
Windows XP doesn't contain built-in support for burning DVDs. However, Microsoft plans on including built-in support for DVD write capability in the next version of Windows. For a look at the issues involved in planning and developing which DVD technologies to support, read the Windows Platform Development article, DVD Writing Support and Windows.
Article at http://www.microsoft.com/windowsxp/using/moviemaker/expert/jones_02november25.mspx

So I think that windows sees it as a writabel disk, but cannot show it as a DVD-r since it can only burn to CDr's.


0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

speak2abCommented:
0
rindiCommented:
What is your hardware, (is it just a CD Drive, or a DVD drive or a DVD combo or a DVD RW Drive)? Can you give us the brand and model number?
Otherwise like maduropa has already mentioned, XP doesn't have builtin support to write to DVD's, you need 3rd party software for that like nero.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cyrax01Author Commented:
Thanks for your answers, I see that it's just a problem with windows and not something that whent wrong with my system or hardware, thanks again.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.