?
Solved

rfc-822 error when triyng to receive POP mail

Posted on 2006-03-28
7
Medium Priority
?
372 Views
Last Modified: 2010-05-18
Hello

I have a Exchange 2k server on my network, when I use the Exchange client all works fine, but when I use POP client (when I'm out of office) messages are not received. When I see errors it shows that message can not be converted to rfc-822 format.

How can I solve this?

Thanks.
0
Comment
Question by:montcadalr
  • 4
  • 3
7 Comments
 
LVL 17

Expert Comment

by:upul007
ID: 16311703
Wow. Saw your question earlier today. Yet no one had answered. Please let up know the exact error message that you get.
0
 

Author Comment

by:montcadalr
ID: 16312005
the trouble is that I don't get concrete error with outlook, it just waits and waits and finally a 'time exceed' message appears.

With outlook express I obtain the 'message can not be converted to rfc-822 format' (I'm translating it from spanish) and constantly the authenticating windows is asking for the password of the account (even when I put this password correctly, of course :) ).

Thanks.
0
 
LVL 17

Accepted Solution

by:
upul007 earned 1500 total points
ID: 16317219
Is this regarding recieving only or is sending also a problem.

If you try to access your office account from outside there may be several restrictions in place. Router, firewall even the exchange server itself.

Please check with your office IT support if this facility is provided. The time exceeded message may appear when the pop client tries to connect to your domain but is'nt allowed in. Verify that you have a clear path in to your network and the settings to use first.

I am unsure about the OE error. But if the other matters above can be verified, then it would give us a basis to check further.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 

Author Comment

by:montcadalr
ID: 16322056
I've checked more closely the error, really, it says that the user has not been auth. by the server and that the message could not be converted to RFC-822 format.

Locally I can log and download the mail, the problem is when I try to download the mail from outside my LAN.

Any ideas?

Thanks.
0
 

Author Comment

by:montcadalr
ID: 16322116
Another clue:

The error is reported when an attachment is in the mail.
0
 
LVL 17

Expert Comment

by:upul007
ID: 16329474
What did your IT staff say and have you rechecked the settings for configuring your email account for use outside your LAN??
0
 

Author Comment

by:montcadalr
ID: 16329805
Certanly, was a Exchange server problem, doing a ESEUTIL defrag in the exchange edb file seems to solve the problem... :)

Thanks for your ideas!!
0

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question