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Network printer not visible on windows 2003 server after installation on same server

NSK-Europe
NSK-Europe asked
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Last Modified: 2008-03-17
We have a number of HP Jet Direct print servers to allow us to have IP addresses for the printers. We use our Windows 2003 data server as the print server for these printers. We install the printers as we have being doing on W2000 for some years now but after the install is complete the printer installed is not visible in the printers folder on the server. I have never seen this before - very strange. Can anyone help?
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Top Expert 2006
Commented:
Hi NSK-Europe,

if you restart the printer spooler service do the printers show up?

Cheers!

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Commented:

is ther any other printers drivers ( previously installed  with same IP address) on printer folder  on server. then delete those printer drivers . I have  noticed if any other printer drivers with same IP  then it will not add second printer to AD.

is ther any secondry DC ?

Maheen

Author

Commented:
Jay Jay 70 - I am testing the spooler stop & start now and will post the result.

vmaheen - there where no printers installed on the server prior with the same Ip addresses. We had a small PC acting as a printer server and this failed. Instead of rebuilding another PC we decided to use the newly installed data server as this is more resilient regards hardware. There is a secondry DC on the site and this replicates with the main DC at another site.

At present we are checking that we have all the most recent Windows 2003 printer drivers for the printers. As well as restarting the spooler. - Will post and update once this has been done.
"after the install is complete the printer installed is not visible in the printers folder on the server."  Locally?  or are you saying that when connecting to the server remotely, you do not see the new printer?  If no, check to make sure that the printer is shared.

Author

Commented:

Jay Jay 70 - stopping and starting the spooler has not done anything.


NJComputerNetworks - The network printers are shared.

I have now resolved this and got the server running and printing properly. The fix was not really found we just rebuiltb the server from scratch and installed the A/V software at the earliest stage of the server build, ensured that the printer drivers were all 100% 2003 drivers and then recovered the user data.

Thanks to everyone for the help.
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Top Expert 2006

Commented:
hmm thanks for the points but i dont deserve any as the other guys fixed you up...

cheers

Commented:
Thanks for points   NSK-Europe ,


Jay_Jay70 don't be upset , if I can transfer points then i will  do it .is there any option  with E-E for that ?

i will not working for points ,I am studying  through E-E

Maheen
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Top Expert 2006

Commented:
no no Maheen,

i got given points when you deserved them and i didnt!

i am the same, this is study for me also :)

James
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