asked on

Messages queued not being delivered

Hi there,
I have MSE Small Business. Last night messages stopped being delivered. They are now in the queued mail. I have restarted server. I have then frozen all and forced connection on one to no avail.
Any help would be much appreciated.

SOLUTION

rakeshmiglani

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Bartley1969

ASKER

yes, the follwing are running:
MSE IMAP4
MSE Info Store
MSE Management
MSE POP3
MSE Routing Engine
MSE System Attendant

Are thre others that should be loaded?
The server is its own DNS and I can resolve names.

Bartley1969

ASKER

The queues are SB SMTP connector - domain.name (SMTP connector)

SOLUTION

rakeshmiglani

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Bartley1969

ASKER

How do I check status of SMTP service? There is no SMTP service listed in the Services
It is MSE 2003
The queue is the QUEUES in the First Storage Group
Yes both are mounted

ASKER CERTIFIED SOLUTION

rakeshmiglani

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Bartley1969

ASKER

I get event ID's 4006 (Message delivery to the host '80.93.17.10' failed while delivering to the remote domain 'achill-fieldschool.com' for the following reason: The remote server did not respond to a connection attempt. )
and 4000 (Message delivery to the remote domain 'domain.ie' failed for the following reason: Unable to bind to the destination server in DNS.)
and type 7004 (This is an SMTP protocol error log for virtual server ID 1, connection #1. The remote host "ip.ad.dr.ess", responded to the SMTP command "rcpt" with "550 authentication required ". The full command sent was "RCPT TO:<name@domain.com> ". This will probably cause the connection to fail).

Bartley1969

ASKER

I have resolution after calling in a specialist - it transpires the ISP DNS was blocked to non-client access and we weren't client. DNS settings were updated both on server and also way down in the bowels of MSE (which captures DNS settings at installation).