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Microsoft Outlook 2003 SP2 -sending emails but the receiver just gets blank email

Paz7
Paz7 asked
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Medium Priority
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Last Modified: 2010-04-08
Hi there,

The app seems to be running fine generally, but occassionally (there doesn't seem to be a pattern), when I send an email, the receiver just gets a blank email from me. When I look for the email in my 'sent items' it's there just as a blank email (just as the receiver got it). The computer is part of a network and no one seems to be facing the same problem.
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Commented:
Hi,
Compare the settings found in Outlook>tools>mail format tab - on your pc with the settings you find on another user's outlook. Are there any differences?

Had any user on the network faced the same issue over email that you sent?

Try sending a plain text email to one of the people who recieved an empty email and also check in sent item if it is visible.

Upul
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Top Expert 2008
Commented:
Greetings, upul007 !

Go to START > RUN and type regsvr32 inetcomm.dll
The body of your email should reappear.

The recipient may need to also register this file in their computer.

Best wishes!

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Top Expert 2008

Commented:
I meant to address my comment to Paz7.
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Top Expert 2008

Commented:
Paz7,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

Author

Commented:
Heya War1,

Will be able to check this on Monday. Sorry for the delay. Will defo accept the answer that helps :-)
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Top Expert 2008

Commented:
Ok, thanks for the update.
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