Need two instances of printer...can't do it

I have a new client that uses a shared Lexmark t640 connected to a parallel port Windows 2000 Pro).

They had it set up so that there were 2 instances of the same printer installed, each instance printing to a separate tray. I had to troubleshoot a cable problem yesterday, and in the process I lost the 2nd instance.

When I try to add a second instance of the printer with the "add printer" icon, the new printer installs right on top of the existing printer and I still end up with one instance.

Can anyone tell me how to install a second instance of a printer?

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

wyliecoyoteukIT directorCommented:
Odd, it should give you a new printer with (Copy2) in the name.
Try giving it a new name during install.
You are trying to create the new instance on the locally connected machine and sharing it with a different share name, aren't you?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
bricar1PresidentAuthor Commented:
Yes, that is exactly what I'm trying to do. I thought I should get the "copy2" also. It might be that I was choosing "keep existing driver" and this was preventing a new copy. Does that sound right? I'll experiment at home tonight and then once I'm onsite tomorrow I'll try it again.

Thanks for the answer...I'll report back to you. Any other ideas from other experts are welcome, too.

wyliecoyoteukIT directorCommented:
It might help to restart the spooler service before trying it.
Or try installing the driver afresh.
OWASP Proactive Controls

Learn the most important control and control categories that every architect and developer should include in their projects.

I would choose "Replace Existing Driver." Also, once you're done, hit F5 when you're back in the Printers folder. I've seen refresh problems on more than one occassion.
bricar1PresidentAuthor Commented:
Thanks, guys. I split the points because both of your answers helped me resolve the problem.

I was using the existing driver in the wizard because I was a little gun-shy about screwing something up by choosing "replace driver". This is a new network for me and it is quite complex compared to what I'm used to.

I went back and chose "replace driver", and was then able to give it a new name. After that I just set the printer defaults to the appropriate tray and I was done.

Thanks again...your help is appreciated.

wyliecoyoteukIT directorCommented:
Thanks for the points.
Another issue to be aware of, is that these sorts of setting are saved by default in c:\windows\system32
so permissions can cause problems, and recently, viruses have been known to wipe files in this directory.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.