Need two instances of printer...can't do it

I have a new client that uses a shared Lexmark t640 connected to a parallel port Windows 2000 Pro).

They had it set up so that there were 2 instances of the same printer installed, each instance printing to a separate tray. I had to troubleshoot a cable problem yesterday, and in the process I lost the 2nd instance.

When I try to add a second instance of the printer with the "add printer" icon, the new printer installs right on top of the existing printer and I still end up with one instance.

Can anyone tell me how to install a second instance of a printer?

Thank,
Brian
bricar1PresidentAsked:
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wyliecoyoteukIT directorCommented:
Odd, it should give you a new printer with (Copy2) in the name.
Try giving it a new name during install.
You are trying to create the new instance on the locally connected machine and sharing it with a different share name, aren't you?

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bricar1PresidentAuthor Commented:
Yes, that is exactly what I'm trying to do. I thought I should get the "copy2" also. It might be that I was choosing "keep existing driver" and this was preventing a new copy. Does that sound right? I'll experiment at home tonight and then once I'm onsite tomorrow I'll try it again.

Thanks for the answer...I'll report back to you. Any other ideas from other experts are welcome, too.

Brian
wyliecoyoteukIT directorCommented:
It might help to restart the spooler service before trying it.
Or try installing the driver afresh.
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thoffmanCommented:
I would choose "Replace Existing Driver." Also, once you're done, hit F5 when you're back in the Printers folder. I've seen refresh problems on more than one occassion.
bricar1PresidentAuthor Commented:
Thanks, guys. I split the points because both of your answers helped me resolve the problem.

I was using the existing driver in the wizard because I was a little gun-shy about screwing something up by choosing "replace driver". This is a new network for me and it is quite complex compared to what I'm used to.

I went back and chose "replace driver", and was then able to give it a new name. After that I just set the printer defaults to the appropriate tray and I was done.

Thanks again...your help is appreciated.

Brian
wyliecoyoteukIT directorCommented:
Thanks for the points.
Another issue to be aware of, is that these sorts of setting are saved by default in c:\windows\system32
so permissions can cause problems, and recently, viruses have been known to wipe files in this directory.
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