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Print Shop & Print Perfect will not install on XP

I just bought Broderbund Print Shop Pro Publisher 20 software and when I go to install it, I get the following message notation: "_is32.tmp has encountered a problem and needs to close. We are sorry for the inconvenience." Each time I try it the number in _is??.tmp will change. once it was _is3b.tmp, the others have been _is4.tmp, _is5.tmp, etc.

I even tried using the Run mode and typing in D:\setup.exe and got the same problem. I have not encountered this type error before.

LAST NIGHT (27 Mar) I PURCHASED Cosmi' PRINT PERFECT DELUXE AND I GOT THE SAME PROBLEM MESSAGE MENTIONED ABOVE, so it is not the software but a problem on my computer. CAN ANYONE OFFER ME ANY HELP OR ADVISE ON WHAT TO DO AT THIS POINT. Thanks for any help you can offer me.

Willis

GUEEN

Broderbund requires administrator access, and I will bet that Print perfect does too.
You need to belong to the administrater group on this machine.

Keith Alabaster

Are you using an account with administrative priveleges?
Do you have any other software running at the time that could be conflicting? Security software?

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1William

Is Broderbund Print Shop Pro Publisher 20 XP compatible, ie, is the Win XP logo on the box? Many Win 95, 98, NT, 2000 and ME apps will not run on XP. Similar errors as you are experiencing will occur when trying to install a non-compatible application.
If this is not the case, do you have any antivirus applications running? If so, make they are disabled/turned off. Sometimes it helps to boot in safe mode and install at that time.

Print Shop &amp; Print Perfect will not install on XP

Print Shop & Print Perfect will not install on XP