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Consistent Public Folder view in Exchange 2003 environment

WPI Help
WPI Help asked
Medium Priority
Last Modified: 2008-01-09
I think this is more of an exchange question than an outlook question:

We have Public folders setup in our Exchange 2003 environment which we use to track various information. One of the problems we are facing is the lack of standardization in how each user sees the public folders. One user's folder might show up sorted by category, one might show up sorted by person, date, etc. We have various versions of Outlook: 2000, XP, and 2003. How can I force these public folders to default to one view, so no matter what machine / version of outlook we are viewing the folders from, it's consistent across the board? In other words, we want the default view to be sorted and grouped the same from each machine.

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It's an Outlook issue as I have discovered after upgrading to Outlook 2003.  Different versions have different views as standard.  Simplest thing is just to change it on the clien from the View/Arrange By menu item.  Any can do it, just a few mouse clicks so the simplest way is probably to e-mail everyone asking advising them how to change it.

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Thanks. I've been reading up on this and it does seem to be a quirk in how Outlook 2003 sorts and groups the fields. From what I can tell Outlook XP (2002) allows you to sort within a group, however, Outlook 2003 you must sort, then group - and it does not retain this if you try to resort after grouping. What a pain.

Follow-up questions: What about Master Category lists? How can I make these available to everyone within this public folder?
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