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Sluggish Notes client response

Several times a day, my Notes client will appear busy (lightning bolt and hourglass appear) for more than a minute. During this time, the workspace cannot be accessed. Towards the end of this process, Notes displays "Connecting to..." and then "Connected to..." just before Workspace access is again allowed. I can sometimes mimic this issue by selecting multiple databases, and choosing Mark Selected Read. Oddly enough though, selecting Ctrl+Break will cease the busy activity, while also properly marking the databases as Read.

The issue only seems to occur on (2) HP laptops (one with a R6.5.4 client, and one with R6.5.5).

Any ideas?

Thanks

SysExpert

1) it cold be a network issues, wifi disconnecting.

If it is not replication then you should check that nothing else is being refreshed.

I hope this helps !

TTCTECH

ASKER

SysExpert,

Thank you for your response.

We do not utilize wifi. I would agree with the replication, except for the fact that I can essentially mimic the results on demand.

One thought was that it might be View Refresh settings(?)

Thanks

SOLUTION

marilyng

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Sjef Bosman

Usually network issue, I agree with SysExpert. When things go wild, try File/Preferences/User Preferences, then Trace the connection to your server. If one connection is blocked, or poorly configured, Notes will try for a long time, then try a different rout (e.g. via passthru).

TTCTECH

ASKER

My perweb.nsf settings appear to be correct, and I have compacted the database.

In performing a Trace, I noticed that some residual connections settings (from a previously retired Domino server) still existed. I have since removed these entries.

I am still experiencing the 'hangs', and when I perform Ctrl+Break, then check my Log.nsf, I'm noticing numerous entries as follows:
03/29/2006 09:23:50 AM Network: Connected to server <server>
03/29/2006 09:23:50 AM Network: Connecting to <server> over TCPIP

This now appears as some connection or IP setting (not sure if it's a DNS issue).

ASKER CERTIFIED SOLUTION

SysExpert

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SOLUTION

Sjef Bosman

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marilyng

Progress... agree with sjef in that previous connections might be cached.

03/29/2006 09:23:50 AM Network: Connected to server <server> << do you think it's trying this one first and then failing that
03/29/2006 09:23:50 AM Network: Connecting to <server> over TCPIP << trying this one?

If so, do you have more than one port opened in your ports? Try disabling all but the TCPIP port.

TTCTECH

ASKER

I had deleted Cache.ndk this morning, and only TCPIP is enabled.

Sjef Bosman

Some links:
http:Q_21527277.html "Notes client is very slow to log on after laptop reboot"
http:Q_21106614.html "Notes Client 4.67a Very Slow on XP Pro"
http:Q_20984660.html "Best Practices"