Running fine until UPS failed - now Hibernating and on "battery" power ?

Posted on 2006-03-28
Medium Priority
Last Modified: 2010-04-25
My Win XP has been working fine for a couple of years until this week.  Normally it is powered through a Belkin UPS.  Sunday we had a power outage and now the Belkin "BATTERY BACKUP" outlets do not work, although the surge protection outlets do.  I am awaiting a Belkin replacement, but in the meantime have been using the surge protection outlets as a power source.

Tonight, on win XP boot, I get a message to close programs b/c it is getting ready to hibernate, which it does.  So...

1. I uninstalled the Belkin Bulldog UPS software just in case it was messing with the power control.  Did not fix.

2. I adjusted the Power meter settings and disabled hibernation.

3. Unplugged power and plugged into different outlet.  So far, I am still running OK, except my power meter in the taskbar says "0% remaining"  See the dialog here: http://www.lafayettekiwanis.org/batterypower.gif

I am hoping that a new UPS will return me to good clean power, and it seems that although the power meter says that my power source is "batteries" and that I have 0% power left, everything is still running OK at least for the time it has taken me to do a bit of work and post this Q.  I hope that my power supply is OK, but don't really know, b/c I don't know if XP's power meter is working OK.

Why isn't XP saying that I am on A/C and thinking that I am on battery power with 0% left ?

Question by:Kevin

Accepted Solution

thoffman earned 2000 total points
ID: 16318739
Well, I had a theory about what might be wrong with your system. I then did an experiment and think it's more than just a theory, since I got myself in pretty much the same situation and my computer was spontaneously shutting down. :)

Check the UPS tab of your power options control panel. Click "Select" and choose "(None)." It very well could be that the UPS service in Windows is seeing that your UPS is out of power and shutting down.
LVL 28

Expert Comment

ID: 16318744
Sounds like it thinks the PC is a laptop. Control Panel, System, Hardware, Hardware Profiles, Properties, Untick this is a portable computer.

Chris B
LVL 34

Expert Comment

ID: 16319022
since the ups is bad if there is a data cable (usb or serial) running in between the ups and the system unplug it if the battery is dead on the ups and its obviosly having other issue its probably send a signal to hibernate because its sensing low power and a low battery, and you may want to use a different surge protector untill the ups is replaced.

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Basic computer tune-up with little or no hardware upgrades. Giving an old computer a tune-up usually results in a minimal performance gain, but a gain nonetheless. Several times a week, I’m faced with users at work who ask to make their computers…
Computer running slow? Taking forever to open a folder, documents, or any programs that you didn't have an issue with before? Here are a few steps to help speed it up. The programs mentioned below ALL have free versions, you can buy them if you w…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month16 days, left to enroll

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question