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Outlook 2003: Forcing New Message Importance Flag to Normal

mlkaye asked
Medium Priority
Last Modified: 2010-04-08

I am a network administrator for a small network using Windows 2000 running Active Drectory. Workstations running Outlook 2003.
Some of our users have modified their emails so that every new message email sent out is flagged as HIGH importance. (This is causing issues with some people).
Is there a way to globally force the Importance flag to Normal?  I tried loading the 2003 plugin - but there was no setting in there for that option.

Many thanks.
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Top Expert 2010
Greetings, mlkaye.

This value is stored in the registry at HKCU\Software\Microsoft\Office\11.0\Outlook\Preferences\Importance
A value of 1 equates to Normal importance.  You could change this via a login script or possibly even a GP (I'm not a GP expert so I'm not sure of that).  The problem is that I don't see any way to lock it down, leaving the users the ability to change it at will.  Even if you could lock it down though Outlook has the ability to set importance on a per message basis and that doesn't depend on the registry.  The bottom line is that I don't believe there is a practical means of doing this.


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