We help IT Professionals succeed at work.

Unable to Access OWA Internally

Shurafa asked
Medium Priority
Last Modified: 2012-05-05
Havent done this in awhile... I would like to know how to setup DNS so that users can access their email locally using the same url that that use externally.For example mail.mydomain.com: Currently this resolves to the public IP rather thank locally to the exchange server.

Typically I would go into dns and setup a CName calle mail for teir domain pointing to the exchange server. However the domain is not the same as the url that they are trying to connect to. For example the domain is myaltdomain.com so when I try and setup the Cname the FQDN is not consistent with the url they are trying to connect to.
Watch Question


on your internal DNS Server, create an new primary DNS zone with the same name as your external domainname (mydomain.com) even if it exists on the Internet and create a A record with the internal ip address of your OWA server. You will have to create all other records that exist on the Internet (e.g. the internal ip address of your public webserver, etc)

best regards,

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


This solution worked perfectly. Thank you
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.