Please view this other post - Printing issue

I initially posted under the Excel forum however it is looking like this may be more of a printer issue.  I really don't have the option of replacing this printer so I'm asking for some suggestions.  Please post to this article located here. 
LVL 10
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

What is the printer model that is the problem? What models have worked for you?
mcrosslandAuthor Commented:
It's all posted here.  Please take a look at my other post and it will give you all the info.
Excel and Word handle collation differently, usually because Excel is effectively printing a single page split up horizontally and vertically, whereas Word is printing a linear sequence of pages.

The printer driver collate will always be overridden by the word collate setting, whereas excel seems not to, this is usually because of the layout option settings. (across and down or down and across).

Anyway, collate should be set in the print driver OR the application, not both.

Remember that the screen that you see when you click "print" is not the print driver settings, but the application settings page.
The print driver settings are what you see when you hit the "properties" button.
If you need to change the print driver settings permanently, you can do so by changing them in the printers folder.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.