We help IT Professionals succeed at work.

Please view this other post - Printing issue

mcrossland asked
Medium Priority
Last Modified: 2013-12-15
I initially posted under the Excel forum however it is looking like this may be more of a printer issue.  I really don't have the option of replacing this printer so I'm asking for some suggestions.  Please post to this article located here.  
Watch Question

What is the printer model that is the problem? What models have worked for you?


It's all posted here.  Please take a look at my other post and it will give you all the info.
IT director
Excel and Word handle collation differently, usually because Excel is effectively printing a single page split up horizontally and vertically, whereas Word is printing a linear sequence of pages.

The printer driver collate will always be overridden by the word collate setting, whereas excel seems not to, this is usually because of the layout option settings. (across and down or down and across).

Anyway, collate should be set in the print driver OR the application, not both.

Remember that the screen that you see when you click "print" is not the print driver settings, but the application settings page.
The print driver settings are what you see when you hit the "properties" button.
If you need to change the print driver settings permanently, you can do so by changing them in the printers folder.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.