We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


Deployment Issues - .NET 2005 and Crystal Reports 11 compatability with Crystal_Managed2003.msm

Cincinnatus asked
Medium Priority
Last Modified: 2012-05-05
I have an application control that I just upgraded to .NET 2005 (from 2003).  The application uses the Crystal Report Viewer control and references the following dlls...:

 * crystaldecisions.crystalreports.engine.dll (version 10.2.3600.0)
 * crystaldecisions.windows.forms.dll (version 10.2.3600.0)

...to access reports created in Crystal Reports 11.  

I am using InstallShield 11.5 for distribution (but I've also tried with the msi deployment project tool provided with VS.NET).  To make sure all the referenced dlls get loaded properly, I'm installing with the Crystal_Managed2003.msm merge module.  However, I noticed that the merge module uses versions 9.1.9800.0  for both the aforementioned dlls - a lower version that what .NET 2005 uses.  

When building my install, InstallShield warns me that it cannot find the above dlls for my application.  And sure enough, after running the install on my test machine, I get an exception concerning one of the dlls when I run my application:
System.IO.FileNotFoundException: Could not load file or assembly 'CrystalDecisions.Windows.Forms, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.
(note the version it is looking for)

Everything works fine on my development machine (of course).

Is there another merge module or something else out there that I can use so that the correct version of the dlls (and their dependencies) are successfully installed on the target machine?

This used to work when I was using .NET 2003.  I'm guessing it used to work in VS .NET 2003 because the provided dlls used version 9.1.5000.0 - which is lower than the merge module.

Watch Question

you can try some updates on this page:


I had a similar problem when was conveting my program from VS2002 to VS2003.

good luck,

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


Thanks Yurich.

That was exactly what I was looking for.  The merge module I downloaded (CrystalReportsRedist2005_x86.msm) contained the updated dlls for 2005 .NET

I still seem to be getting the same type error message, however.  But I must be doing something wrong in InstallShield.  I'll post a follow up question if I can't figure it out.

Thanks again.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.