One of our customers has a tablet PC that several users work from at any given time. An RDP profile is setup to allow them an automatic connection to their web-based software.
One user is not able to do this - when he logs in on the tablet and clicks the RDP shortcut, it displays the following error:
To log on to this remote computer, you must have Terminal Server User Access permissions on this computer. By default, members of the Remote Desktop Users group have these permissions. If you are not a member of the Remote Desktop Users group or another group that has these permissions, or if the Remote Desktop User group does not have these permissions, you must be granted these permissions manually.
I checked the local PC's Remote Desktop Users group and it is empty. There is a group on the server - Remote Access Users - where the users that should be able to RDP are added (he is one of them).
As I said, any of the other users who log in have no problems with the RDP session, and their local perms are no different than his.