open excell in outlook crash

Posted on 2006-03-29
Last Modified: 2010-04-08

When I try to open an excel spreadsheet from email - my system locks up
and doesn't respond, I have to go in and end task under my task manager,
then open up my email again.  it's been doing this for a!??
Question by:millerdog
    1 Comment
    LVL 97

    Accepted Solution

    Greetings, millerdog !

    1. I assume you mean that you are trying to open an Excel attachment. Disable MS Word as Editor and try opening Excel attachment again.

    2. Reset the Outlook toolbar template. With Outlook close, do a search for and rename outcmd.dat file. Restart Outlook and a fresh outcmd.dat file will be recreated.

    3. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL

    4. Disable Outlook Addins.  With Outlook close, do a search for and rename extend.dat file.

    5. Start Outlook in Safe Mode.  Go to Start > Run and type

    "c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    Your path to Outlook.exe may be a little different.

    6. Create a new Outlook profile.

    7. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

    Repair Excel.  With Excel open, go to Help > Detect and Repair

    7. If no joy, reinstall Outlook and Excel.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

    Best wishes!

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