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Server slow down with Event IDs 2019 and 4211

Posted on 2006-03-29
Medium Priority
Last Modified: 2010-05-18
Hi there,

We have a Windows 2003 server (SP1) that is acting as a print server.  We also have COMMVAULT installed on this server for our backups.

For about 3 days, the server runs fine without any issues.  It then starts to report multiple occurances of Event Id 4211 (WINS) with the error:

The description for Event ID ( 4211 ) in Source ( Wins ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: .

It then reports a whole load of Event ID 2019 (SRV) with the following error:

The server was unable to allocate from the system nonpaged pool because the pool was empty.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

If we restart the server, the problem goes away, albeit onlt for another three days or so.

When this occurs, the server is still "available" so to speak, but all printing services do not work (even though we stop and start the print spooler), but the CPU and Processor are all fine.  We can ping the server, and it can be logged on to from its own console (but not remotely).  The pagefile usage does appear to be very high when this occurs too.

Does anyone have any ideas as to what this might be?  Should I be running a Performance Monitor over the server to narrow this down and if so, what should I be capturing?

Question by:peterkennedy
LVL 15

Expert Comment

ID: 16329086
Sounds like a memory leak
Any change you are using Norton ?

LVL 78

Expert Comment

by:Rob Williams
ID: 16329235
Also have a look at the following. Symptoms sound very similar to yours. If it seems applicable Microsoft has a Hotfix, but one that you must phone for to access:
LVL 78

Expert Comment

by:Rob Williams
ID: 16329258
Perhaps the WINS error is unrelated. Review your WINS configuration, especially if you have multiple WINS servers, specifically "Make sure the push partners, pull partners, and router are all running." as per:
Do you use WINS? if not try shutting down the service temporarily.
LVL 19

Expert Comment

by:Zaheer Iqbal
ID: 16330201
Some issues here http://www.eventid.net/display.asp?eventid=2019&eventno=661&source=Srv&phase=1

I would put my emphasis on this problem towards printing...
How much memory is on the server??
How much free disk space ????
LVL 17

Accepted Solution

Dushan De Silva earned 2000 total points
ID: 16342285

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