We help IT Professionals succeed at work.

HP Colour laserjet 2500n-Print issue

RyderPearson
RyderPearson asked
on
Medium Priority
433 Views
Last Modified: 2010-08-05
I have a HP Colour laserjet 2500n on a network, when trying to print a range of any Dociments it will only print one.I then have to hit the print icon or click print to get the next page.Any ideas other than reinstalling drivers?
Comment
Watch Question

Irwin SantosComputer Integration Specialist

Commented:
select in the printer properties, AUTO TRAY..

otherwise, reinstalling the printer driver would be a an ideal solution
Sam PanwarSr. Server Administrator

Commented:
1.      Sounds like a printer memory problem  --  where each page pretty much fills all of the printer's memory, and the following page has to wait until PRINT_COMPLETE from the printer before being sent over.  Hence, the perceived pause until _after_ the leading page is out of the printer.
2.      2. HP has technical support on their web site.

http://h20000.www2.hp.com/bizsupport/TechSupport/ContactHP.jsp?locale=en_US
Copy and paste to your browser's address bar.  If that
does not work, go to www.hp.com and try to find it
3. here is a conflict between what type or size of media you send and what the printer is configured.
Ex.
If tray 2 is configured for letter and u send a doc in A4 the printer will blink tray 1 (multipropose tray) led to load media and this is
your problem.
u can fix that by using the driver to configur the trays of your printer. If not resolves the problem maybe your driver got problems
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
Configuring the printer to do auto select or to do letter. Pretty much what irwinpks said in his first comment.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Irwin SantosComputer Integration Specialist

Commented:
@ryderpearson...uh... was it "auto tray (auto select)" or "letter"  Can you confirm this please?
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.