Solved

Print Spooler keeps crashing - Faulting application spoolsv.exe...faulting module ntdll.dll

Posted on 2006-03-30
37,736 Views
Last Modified: 2012-08-08
On a fresh install of SBS2K3 after installing 2 printers (HP Business inkjet 2300 and HP Business inkjet 3000) we are getting the following error:
---------------------------------------------
Event Type:        Error
Event Source:       Application Error
Event Category:      (100)
Event ID:          1000
Date:                  30/03/2006
Time:                 10:29:01
User:                  N/A
Computer:        EXCHANGE
Description:
Faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0002f527.
---------------------------------------------
The Server is a brand new HP ML110 and the printers are fairly new - all was working fine on the last server (before it was stolen) and the drivers are exactly the same ones used as on the last server.

It seems to handle the odd small print, but then the Print Spooler service crashes unexpecedly...

Any ideas? - Urgent reply would be great!
Good Question?
0
Question by:mikcanavan
    64 Solutions
    Best Solution byessaydave
    Also, have you tried cleanspl.exe from the 203 Server Resource Kit? Download link here: http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en
    3 Comments
     
    3,455 Solutions

    Expert Comment

    by:Jay_Jay70
    Hi mikcanavan,

    i would first check on the manufacturers site for a newer driver; then install the driver

    this has been logged before and usually results from drivers

    Cheers!
    Good Comment?
    0
     
    64 Solutions

    Accepted Solution

    by:
    Also, have you tried cleanspl.exe from the 203 Server Resource Kit?  Download link here:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

    Give that a go and see what results.  It shouldn't have too much impact since you can't print anyway. :)
    Good Solution?
    0
     
    1 Solution

    Expert Comment

    by:ATIT
    thanks for the information, i'm looking to try in the next day
    Good Comment?
    0

    Add a Comment

    Join our community to follow up on this question and 4 million more solutions.

    Join & Write a Comment

    Featured Post

    Top 20 Free Digital Forensic Investigation Tools

    20 of the best free tools that will help you conduct a digital forensic investigation. Whether it’s for an internal human resources case, an investigation into unauthorized access to a server, or if you just want to learn a new skill, these suites and utilities will help you!

    Suggested Solutions

    This may not be a text book method to resolve VSS backup issues but it seemed to have worked on few of the Windows 2003 servers we had issues while performing a Volume Shadow Copy backup. If you have issues while performing a shadow copy backup usin…
    Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
    After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

    805 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    24 Experts available now in Live!

    Get 1:1 Help Now