Solved

Print Spooler keeps crashing - Faulting application spoolsv.exe...faulting module ntdll.dll

Posted on 2006-03-30
37,749 Views
Last Modified: 2012-08-08
On a fresh install of SBS2K3 after installing 2 printers (HP Business inkjet 2300 and HP Business inkjet 3000) we are getting the following error:
---------------------------------------------
Event Type:        Error
Event Source:       Application Error
Event Category:      (100)
Event ID:          1000
Date:                  30/03/2006
Time:                 10:29:01
User:                  N/A
Computer:        EXCHANGE
Description:
Faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0002f527.
---------------------------------------------
The Server is a brand new HP ML110 and the printers are fairly new - all was working fine on the last server (before it was stolen) and the drivers are exactly the same ones used as on the last server.

It seems to handle the odd small print, but then the Print Spooler service crashes unexpecedly...

Any ideas? - Urgent reply would be great!
0
Question by:mikcanavan
    3 Comments
     
    LVL 48

    Expert Comment

    by:Jay_Jay70
    Hi mikcanavan,

    i would first check on the manufacturers site for a newer driver; then install the driver

    this has been logged before and usually results from drivers

    Cheers!
    0
     
    LVL 6

    Accepted Solution

    by:
    Also, have you tried cleanspl.exe from the 203 Server Resource Kit?  Download link here:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

    Give that a go and see what results.  It shouldn't have too much impact since you can't print anyway. :)
    0
     

    Expert Comment

    by:ATIT
    thanks for the information, i'm looking to try in the next day
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone. Privacy Policy Terms of Use

    Featured Post

    Course: JavaScript Coding - Massive 12-Part Bundle

    Regardless of your programming skill level, you'll go from basics to advanced concepts in a vast array of JavaScript subjects including Sammy.js, Agility.js, Ember.js, Node.js, jQuery, AJAX, Extjs, AngularJS, Knockout.js, and JSON.

    Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
    Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
    This video Micro Tutorial is the first in a two-part series that shows how to create and use custom scanning profiles in Nuance's PaperPort 14.5 (http://www.experts-exchange.com/articles/17490/). But the ability to create custom scanning profiles al…
    Want to pick and choose which updates you receive? Feel free to check out this quick video on how to manage your email notifications.

    678 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    34 Experts available now in Live!

    Get 1:1 Help Now