Solved

Print Spooler keeps crashing - Faulting application spoolsv.exe...faulting module ntdll.dll

Posted on 2006-03-30
3
37,857 Views
Last Modified: 2012-08-08
On a fresh install of SBS2K3 after installing 2 printers (HP Business inkjet 2300 and HP Business inkjet 3000) we are getting the following error:
---------------------------------------------
Event Type:        Error
Event Source:       Application Error
Event Category:      (100)
Event ID:          1000
Date:                  30/03/2006
Time:                 10:29:01
User:                  N/A
Computer:        EXCHANGE
Description:
Faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0002f527.
---------------------------------------------
The Server is a brand new HP ML110 and the printers are fairly new - all was working fine on the last server (before it was stolen) and the drivers are exactly the same ones used as on the last server.

It seems to handle the odd small print, but then the Print Spooler service crashes unexpecedly...

Any ideas? - Urgent reply would be great!
0
Comment
Question by:mikcanavan
3 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16330788
Hi mikcanavan,

i would first check on the manufacturers site for a newer driver; then install the driver

this has been logged before and usually results from drivers

Cheers!
0
 
LVL 6

Accepted Solution

by:
essaydave earned 500 total points
ID: 16333418
Also, have you tried cleanspl.exe from the 203 Server Resource Kit?  Download link here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

Give that a go and see what results.  It shouldn't have too much impact since you can't print anyway. :)
0
 

Expert Comment

by:ATIT
ID: 38270269
thanks for the information, i'm looking to try in the next day
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Organizations create, modify, and maintain huge amounts of data to help their businesses earn money and generally function.  Typically every network user within an organization has a bit of disk space to store in process items and personal files.   …
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question