HP 1220C won't print via JetDirect box!
Posted on 2006-03-30
In the company I work for we've connected a Jet Direct box to the server and configured it with an IP address. The printer (HP 1220C) has been configured on the server as a shared printer, printing to the IP of the JD box and the printer itself is connected via parallel cable to the JD box. However, when we try to print to the printer via the JD box, the job spools and disappears from the queue as though it's being printed, but the printer doesn't respond.
I've tried power-cycling all equipment, except the server. All other shared printers on the server work including other 1220C printers, so it's not a spooler issue. All cables have been checked twice over.
Any help on this problem would be greatly appreciated. Thanks in advance.