We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

SBS Server removing "Ghost" printer

Tony Hudziak
Tony Hudziak asked
on
Medium Priority
2,967 Views
Last Modified: 2009-06-02
Hi

Had a problem yesterday not able to remove a printer on a new SBS Server. The client had some POS software running that required the 3 printers to have 3 specific names. On was a little Epson till / receipt (on Com1 at PC A) printer which had to be called "Receipt1" for there software to function.
  Somehow adding and removing printers I was left with a Receipt1 on the SBS Server Management Console even though I had removed from "Printers and Faxs" console....when I added it back in I now have 2 x "Receipt1" printers in the SBS Server Management Console. This is causing the Pos software to give a spool error... Have tried removing "Receipt1" from the registry on the PC and Server but no joy....it seems to be in the active directory. Any ideas greatly appreciated.
   
Many Thanks
 
Tony Hudziak
Comment
Watch Question

Principal Consultant
CERTIFIED EXPERT
Most Valuable Expert 2016
Top Expert 2014
Commented:
To see if the printer is still in AD, Expand Advanced Management in the Server Management Console then Active Directory Users and Computers > YourDomain.local

On the console menu click VIEW > "Users, Groups and Computers as Containers".

Then Expand Domain Controllers > Servername.  In the right pane you will see a list of printers that are in AD.  You can delete it from there if it exists.

You should also remove the printer driver and any custom port that may have been created for it.  Open Printers & Faxes and then click on Server Properties from the Left Side menu.  You may still find the printer listed on either the PORT or DRIVER tab, you can delete from here.

Jeff
TechSoEasy

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Jeff
Thanks for your reply...will have to email solution on to the site as there is no broadband there have no remote access...and await there response... This sounds like the answer I am looking for
Rgds
Tony

Author

Commented:
Jeff
Sorry for the delay...Yes that has done the trick
Rgds
Tony
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.