SBS Server removing "Ghost" printer

Posted on 2006-03-30
Last Modified: 2009-06-02

Had a problem yesterday not able to remove a printer on a new SBS Server. The client had some POS software running that required the 3 printers to have 3 specific names. On was a little Epson till / receipt (on Com1 at PC A) printer which had to be called "Receipt1" for there software to function.
  Somehow adding and removing printers I was left with a Receipt1 on the SBS Server Management Console even though I had removed from "Printers and Faxs" console....when I added it back in I now have 2 x "Receipt1" printers in the SBS Server Management Console. This is causing the Pos software to give a spool error... Have tried removing "Receipt1" from the registry on the PC and Server but no seems to be in the active directory. Any ideas greatly appreciated.
Many Thanks
Tony Hudziak
Question by:hzk916
    LVL 74

    Accepted Solution

    To see if the printer is still in AD, Expand Advanced Management in the Server Management Console then Active Directory Users and Computers > YourDomain.local

    On the console menu click VIEW > "Users, Groups and Computers as Containers".

    Then Expand Domain Controllers > Servername.  In the right pane you will see a list of printers that are in AD.  You can delete it from there if it exists.

    You should also remove the printer driver and any custom port that may have been created for it.  Open Printers & Faxes and then click on Server Properties from the Left Side menu.  You may still find the printer listed on either the PORT or DRIVER tab, you can delete from here.


    Author Comment

    Thanks for your reply...will have to email solution on to the site as there is no broadband there have no remote access...and await there response... This sounds like the answer I am looking for

    Author Comment

    Sorry for the delay...Yes that has done the trick

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