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Dell 9150 Intel Storage Matrix Manager - messages in event log after blue screen of death

pointybum
pointybum asked
on
Medium Priority
566 Views
Last Modified: 2013-12-03
Hello.

My event viewer has started to throw some worrying messages...

I have a Dell 9150 D with twin 160gig drives, controlled by the intel matrix storage manager.  The OS is XP home and the drives are set up, by Dell, as RAID 0 Stripe.

The first message is RAID 0 Volume is in a nonredundant state, failed disk state.

Then a day later i get the blue screen of death but didnt note what it said - something to do with Inpage error or something like that, but instead of noting what it said I rebooted and looked to the event log and saw this:-

The COM+ Event System raised an unexpected access violation at address 0x7773D646, attempting to access address 0x7773D646.  It then suggests I contact Microsoft Product Support Services to report this error.

es!+0x2d646
ntdll!RtlConvertULongToLargeInteger+0x46
ntdll!KiUserExceptionDispatcher+0xe

The above repeats itself several times down the log, what looks like 50 or so times then..

es!+0xfc74
es!+0x10080
es!+0x270c3
es!+0x2713b
ole32!FreePropVariantArray+0x7bc
es!+0xdd50
es!+0x11d0c
es!+0x11d96
ole32!FreePropVariantArray+0x6f9
ole32!FreePropVariantArray+0x5dc
es!+0x28c59
es!+0x28f3c
es!+0x29080
kernel32!GetModuleFilenameA+0x1b4

Could somebody explain to me what is going on.....

Many thanks
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from the first error i would say you have a hdd starting to fail, run diagnostics on the hdds. To run the diagnostics boot to the drivers and utilities cd that was shipped with the system.

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Author

Commented:
Hi

Thanks for your response, much appreciated.  I have deduced that the problem is not hardware related but to do with the unstable environment raid 0 configurations offer.  I decided to flatten the pc and redo it as non-raid - i.e. sata with a root c: drive for the operating system and the secondary drive as a data/backup drive.

All is well except for one thing and thats to do with 2 microsoft security updates which keeps throwing back failures.

These are for windows media player plugin - KB911564 & an update for windows xp - kb910437.  These keep throwing back fail no matter what I throw at it.

The event viewer says:-

Installation failure:- windows failed to install the following update with error 0x80070003 & this message is the same for the windows media player plugin.  I have no idea what the media player plugin applies - this error was immediate so its not like I have added any plugins to generate such a fault...

Any thoughts or contributions would be gladly appreciated.

Rgs

:)

Author

Commented:
I've sorted it all actually.. Cheers
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