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Microsoft Defender won't update

Posted on 2006-03-30
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Last Modified: 2013-12-04
I recently removed Microsoft Antispyware and installed Microsoft Defender Beta.  It worked great until automatic updates ran.  Now I am getting error 0x8204400a (along with many others) when I attempt to update it.  Any suggestions?  I am running XP with SP2 and Norton Corporate Edition Anti Virus.
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Question by:lindalew_99
7 Comments
 
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Expert Comment

by:David-Howard
ID: 16337338
Perhaps the "new" updates are using old data. Have you cleared your Temp and IE temporary files?
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LVL 29

Expert Comment

by:blue_zee
ID: 16337865

Try running the command below from Start > Run

Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

This will uninstall the Windows Defender Signatures and hopefully allow you to update again.

Good luck,

Zee
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Author Comment

by:lindalew_99
ID: 16342516
Nothing worked.  I went to Microsoft update this morning and they had an update for windows installer 3.1.  I guess they got wind of the problem and wrote the patch.  Anyway, it's working now.  Thanks for the comments!
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Expert Comment

by:blue_zee
ID: 16342747

That is OK, but you must have been away from windows Update for a long time...

Nothing new for my system.

Zee
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Author Comment

by:lindalew_99
ID: 16343002
I don't think ANY updates were happening - I have automatic updates turned on.
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Expert Comment

by:blue_zee
ID: 16343114
Yes, that may be the reason for missing that one.

Anyway, really glad you solved it.

Post for a refund here:

http://www.experts-exchange.com/Community_Support/

Cheers,

Zee
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