I have one sales guys who can't get inot citrix with his laptop. He can log in from any other PC so I know it's not his account. I can log into Citrix from any other PC (internal or external) so it's not the server. I thought it was the client as I had this happen once before and reinstalling the client cleared it up. SO I have his laptop here and I have reinstalled the client a few times and nothing. I uninstalled it, rebooted, reinstalled, rebooted, then tried again....still nothing.
I'm not sure what to try next. I added citrix to the XP firewall just in case (never had to do that before, but what the heck right?) still nothing..
Is there a way to troubleshoot this? Can I turn on logging on the client?