JohnLucania
asked on
memory leak
WIN2K server is running very slow.
I am seeing:
sqlservr.exe takes 430,000 K (CPU Time: 21:24:00)
jrun.exe 92,236 K (CPU Time: 19:30:00)
Would they be the cause of the slowness? or something else?
I am seeing:
sqlservr.exe takes 430,000 K (CPU Time: 21:24:00)
jrun.exe 92,236 K (CPU Time: 19:30:00)
Would they be the cause of the slowness? or something else?
check to see if you have sessions that are open in your ASP pages...nothing worse than NOT closing a session down or connection.
ASKER
>> has this problem been happening for a while?
It is from yesterday.
>> how often do you restart your server
not quite often
>> check to see if you have sessions that are open in your ASP pages...
all closed
It is from yesterday.
>> how often do you restart your server
not quite often
>> check to see if you have sessions that are open in your ASP pages...
all closed
reboot your server if you can
ASKER
yes, I can, but can we identify the root cause first?
probably the best is to reboot... but before you do that, take notice of the event viewer in applications/security...et c... When the system restarts.. note the services that you have running and the current process.
often a application can "hang" without actually haninging if that makes sense
its one of the reasons people prefer linux becoz of the instability of windows - this is one of the exact cases of this "instability" often there can be thousands of possibilities as to why these proccesses crash yet you often cant narrow them down...
its one of the reasons people prefer linux becoz of the instability of windows - this is one of the exact cases of this "instability" often there can be thousands of possibilities as to why these proccesses crash yet you often cant narrow them down...
ASKER
rebooted, but no improvement at all.
JohnLucania,
any entried in your event viewer
any entried in your event viewer
ASKER
Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 61
Date: 3/30/2006
Time: 10:48:55 PM
User: N/A
Computer: SUNFISH
Description:
WMI ADAP was unable to process the PerfProc performance library due to a time violation in the collect function
Event Source: WinMgmt
Event Category: None
Event ID: 61
Date: 3/30/2006
Time: 10:48:55 PM
User: N/A
Computer: SUNFISH
Description:
WMI ADAP was unable to process the PerfProc performance library due to a time violation in the collect function
ASKER
Event Type: Warning
Event Source: MSSQLServer
Event Category: (8)
Event ID: 19011
Date: 3/30/2006
Time: 10:46:58 PM
User: N/A
Computer: SUNFISH
Description:
SuperSocket info: (SpnRegister) : Error 1355.
Event Source: MSSQLServer
Event Category: (8)
Event ID: 19011
Date: 3/30/2006
Time: 10:46:58 PM
User: N/A
Computer: SUNFISH
Description:
SuperSocket info: (SpnRegister) : Error 1355.
ASKER
Event Type: Warning
Event Source: perc2
Event Category: None
Event ID: 26
Date: 3/30/2006
Time: 10:46:14 PM
User: N/A
Computer: SUNFISH
Description:
The driver has detected that device \Device\Scsi\perc21 has old or out-of-date firmware. Reduced performance may result.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 1a 00 04 80 .......€
0010: 54 07 00 00 00 00 00 00 T.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 09 00 00 00 ........
Event Source: perc2
Event Category: None
Event ID: 26
Date: 3/30/2006
Time: 10:46:14 PM
User: N/A
Computer: SUNFISH
Description:
The driver has detected that device \Device\Scsi\perc21 has old or out-of-date firmware. Reduced performance may result.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 1a 00 04 80 .......€
0010: 54 07 00 00 00 00 00 00 T.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 09 00 00 00 ........
ASKER
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 3/30/2006
Time: 8:47:16 PM
User: N/A
Computer: SUNFISH
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{776D9 B0B-7623-4 2DD-BC2A-6 3EB8DE2B84 2}. The backup browser is stopping.
Data:
0000: 47 00 00 00 G...
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 3/30/2006
Time: 8:47:16 PM
User: N/A
Computer: SUNFISH
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{776D9
Data:
0000: 47 00 00 00 G...
you have SCSI hard disks or TAPE drive?
ASKER
It doesn't have TAPE drive.
ASKER
ok, "This message is not an error message".
When SQL Server starts on a computer that is running Microsoft SQL Server 2000 or Microsoft SQL Server 2005, the SQL Server program always attempts to register the virtual server in the Active Directory. You may see the following warning in the Microsoft Windows NT event log:
Warning SuperSocket Info: (SPNRegister) : Error 1355
Event Category 8
Event ID 19011
This message is not an error message. This text is only a warning that SQL Server was not able to register a Service Principal Name (SPN), which indicates that the security mechanism that will be used is Microsoft Windows NT Challenge\Response (NTLM) authentication instead of Kerberos.
then, what else?
When SQL Server starts on a computer that is running Microsoft SQL Server 2000 or Microsoft SQL Server 2005, the SQL Server program always attempts to register the virtual server in the Active Directory. You may see the following warning in the Microsoft Windows NT event log:
Warning SuperSocket Info: (SPNRegister) : Error 1355
Event Category 8
Event ID 19011
This message is not an error message. This text is only a warning that SQL Server was not able to register a Service Principal Name (SPN), which indicates that the security mechanism that will be used is Microsoft Windows NT Challenge\Response (NTLM) authentication instead of Kerberos.
then, what else?
is this a DELL server?
From a newsgroup post: "In the past we saw several problems between old firmware of Dell Perc Raid controller and I/O intensive apps like VSS. The machines would contain event logs such as this one. Please make sure that your controller has the latest firmware".
can you update to the lastest firmware????
can you update to the lastest firmware????
ASKER
Does 'file and print sharing' cause the performace issue??
ASKER
>> can you update to the lastest firmware????
What do you mean?
What do you mean?
im trying to nail down those event log errors so that we can clear up what IS causing the performance errors my guess is the firmware update myself but i could be wrong....
well what is the model of your SCSI controller? ill see if there is a firmware update available
firmware is the mean os of communicating between the software and hardware
firmware is the mean os of communicating between the software and hardware
ASKER
C: is DELL Container SCSI Disk
SCSI and RAID Controllers
Adptec AIC-7899 Ultra160/m PCI SCSI Card
Dell PERC 3 RAID (SCSI Chip)
Dell PERC 3/Si RAID Controller
SCSI and RAID Controllers
Adptec AIC-7899 Ultra160/m PCI SCSI Card
Dell PERC 3 RAID (SCSI Chip)
Dell PERC 3/Si RAID Controller
How much physical memory is in the server and how much physical memory is available (for a quick read on physical available, go to Task Manager, Performance tab, check the Physical Memory (K) text box, see Available)? How much free free disk space is on the drive with the OS? What other network services does the server provide?
I'm guessing that you're low on memory/disk space and it's causing your server performance to drop significantly.
See "How to adjust memory usage by using configuration options in SQL Server": http://support.microsoft.com/default.aspx?scid=kb;en-us;321363
I'm guessing that you're low on memory/disk space and it's causing your server performance to drop significantly.
See "How to adjust memory usage by using configuration options in SQL Server": http://support.microsoft.com/default.aspx?scid=kb;en-us;321363
what model server my friend?
ASKER
Physical Memory (K)
Total: 1,048,104
Avail: 590,000
System cache: 403,000
C: totlal 25 GB; 10 GB free
x86 Family 6 Model 8 Stepping
3
AT/AT compatible
Windows 2000 SP 4 5.00.2195
Total: 1,048,104
Avail: 590,000
System cache: 403,000
C: totlal 25 GB; 10 GB free
x86 Family 6 Model 8 Stepping
3
AT/AT compatible
Windows 2000 SP 4 5.00.2195
what dell model....
ASKER
how do I check that? The server is in a remote site...
give someone a call it will a be a dell poweredge or something like that
SOLUTION
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ASKER
Dell Poweredge 2450.
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cool. thank you!
so things are ok i take it?
has this problem been happening for a while? how often do you restart your server, sql does run fairly heavily but the CPU time looks slightly dicey....
Cheers!