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HP Scanjet not working after I reformated HDD

perldog
perldog asked
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Last Modified: 2013-12-27
Hi.

My computer had too much spyware on it so I reformatted my hard disk.

Now I can't reinstall my HP Scanjet 2100C Scanner.


The software seems to load but I get the error "Sorry, scanner could not be initialized. (Scanner not found)"

Everything is plugged in!  Help!
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This happed to me once!

Try this:

1. Turn the scanner on
2. Go to the Device Manager (Right-click on My Computer, then click Properties)
3. Find the item named "USB Device" , click on it and click ‘remove’ ;
4. Just ignore the warning message
5. Turn the scanned off scanner then on again

Restart your computer and see if it works!

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