Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 798
  • Last Modified:

Lexmark Z617 printer don't work

Hi Experts,

I bought and installed a Lexmark Z617 printer. The test pages (both from install set process and from the printers and faxes page) are printed in colour and the last page says the printer is good installed. BUT. I can't print nothing neither from browser nor from notebook. Could somebody help me?

wbr Janos
0
kacor
Asked:
kacor
  • 3
  • 2
1 Solution
 
SheharyaarSaahilCommented:
what is the error you get while printing from other programs?
have you set the printer as the Default printer?
what is its status under Printers and Faxes window?
0
 
kacorretiredAuthor Commented:
Hi SheharyaarSaahil,

I get no error messages!
This is the default printer. Staus is ready.
In the printers window you see the print queue.
I tried basicly to print from Adobe Acrobat 6 but nothing happens
0
 
SheharyaarSaahilCommented:
was there another printer installed which before installing this printer?
seems like printer jobs are stucking! something to do with the spooler services.
is it possible for you to get it chekced by connecting another printer?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
SheharyaarSaahilCommented:
this artilce has solved such problems many times in the past!
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
0
 
kacorretiredAuthor Commented:
Hi again,

yesterday I installed the printer. I tried to print all the day. I turn off the printer and the PC too. Nothing happened. This morning I tried to continue without success therefore I wrote this question. And now as I wrote you the answer I heard a click from the printer trying to take a paper. I helped a bit and it prints normal. Since that time I tried to print more documents and everything succeeded. I can't understand what happene but runs good. Thanks for your time!

wbr Janos
0
 
GranModCommented:
Closed, 500 points refunded.
GranMod
The Experts Exchange
Community Support Moderator of all Ages
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now