I am on AOL 9. My modem is a BT Voyager. If I attempt to connect as soon as I boot up, I connect with no problems. However, if I delay by even 30 seconds, I get stuck at step 2 with the message 'Initialising DSL modem'. My only way of connecting has been to re-boot and try again. This is inconvenient, as you can imagine. AOL have been informed and they were useless, suggesting that it is a problem with my PC. My operating system is XP Home. I am based in the UK.
Any suggestions please.