We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Outlook 2000

kevp75
kevp75 asked
on
Medium Priority
159 Views
Last Modified: 2010-04-08
Certain attachments allow me the option of saving or opening the attachment.  Other's don't.  Mainly .mov files (which are sent from my phone).

I am wondering if there is a way to make it ask me to save or open the file.

One thing I have noticed.  The .mov is in the email (that the phone sends to me), however the paperclip for the attachment does not appear
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2008
Commented:
Greetings, kevp75 !

To need to go the file management and change an option.  Go to My Computer folder and select Tools > Folder Options > File Types.  Scroll down to MOV or any file type that you want change. Click Advanced button. Check "Confirm open after download". Click OK. OK.

Best wishes!

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Didn't work.

The .mov files still open automatically.

This only happens if I have 'Auto Preview' enabled.   If I disable it, The files show up at the bottom of the email in a frame, where I can right click the file, and save it, or open it.

I need to be able to hit the little paperclip icon in 'Auto Preview' and prompt me to save it.
CERTIFIED EXPERT
Top Expert 2008

Commented:
kevp75, make sure you have the latest updates for Outlook 2000.  It is up to service pack 3 and hotfixes.

Author

Commented:
i'm all updated.  You know what I did notice though.  I automatically assumed that the attached file extension was .mov, but it's actually .3g2.

I think what I may do is mess around with my file types, see if I can change it for .3g2

Author

Commented:
bingo.  I went to Folder Options'  File Types tab, found the extension and checked off, 'Confirm After Download' for that particular extension, and that did the trick.

It's too bad, it doesn't automatically do this.  I wonder if there is a setting in QuickTime Player, that will do something similar....

anyways.
Thanks for your help!

~kev
CERTIFIED EXPERT
Top Expert 2008

Commented:
~kev, glad to help!
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.