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Outlook 2000

kevp75 asked
Medium Priority
Last Modified: 2010-04-08
Certain attachments allow me the option of saving or opening the attachment.  Other's don't.  Mainly .mov files (which are sent from my phone).

I am wondering if there is a way to make it ask me to save or open the file.

One thing I have noticed.  The .mov is in the email (that the phone sends to me), however the paperclip for the attachment does not appear
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Top Expert 2008
Greetings, kevp75 !

To need to go the file management and change an option.  Go to My Computer folder and select Tools > Folder Options > File Types.  Scroll down to MOV or any file type that you want change. Click Advanced button. Check "Confirm open after download". Click OK. OK.

Best wishes!

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Didn't work.

The .mov files still open automatically.

This only happens if I have 'Auto Preview' enabled.   If I disable it, The files show up at the bottom of the email in a frame, where I can right click the file, and save it, or open it.

I need to be able to hit the little paperclip icon in 'Auto Preview' and prompt me to save it.
Top Expert 2008

kevp75, make sure you have the latest updates for Outlook 2000.  It is up to service pack 3 and hotfixes.


i'm all updated.  You know what I did notice though.  I automatically assumed that the attached file extension was .mov, but it's actually .3g2.

I think what I may do is mess around with my file types, see if I can change it for .3g2


bingo.  I went to Folder Options'  File Types tab, found the extension and checked off, 'Confirm After Download' for that particular extension, and that did the trick.

It's too bad, it doesn't automatically do this.  I wonder if there is a setting in QuickTime Player, that will do something similar....

Thanks for your help!

Top Expert 2008

~kev, glad to help!
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