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Outlook 2002 notes hyperlink error

Medium Priority
Last Modified: 2010-04-08
Running Outlook 2002 SP3 on Windows XP Pro. Since I reformatted and reinstalled everthing, Outlook has been a pill. Currently, when I use the Outlook:Notes hyperlink from the Outlook taskbar, I get the error: Unable to display the folder. Microsoft Outlook could not access the specified folder location. It only occurs for Notes, everything else goes to the right place. Microsoft knowledge base says corrected with SP3, but not for Notes for me. I've scoured the internet and am not satisfied with the results. Any suggestions?
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Top Expert 2008

Greetings, dwnielson !

SP3 may not have installed correctly.  Reinstall SP3.  Unfortunately, SP3 cannot be uninstalled.  So you have to installed Office XP again, or if you can, only Outlook 2002. Then add the service pack one at a time. Test between addition, to make sure everything is working correctly.  Disable the antivirus active scan when you install Outlook and the service packs.

Best wishes!
Top Expert 2008

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

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