We help IT Professionals succeed at work.

Dell Inspiron screen does not turn on.

binghamacademy
on
Medium Priority
217 Views
Last Modified: 2008-03-10
hi there,

I have a problem with a Dell Inspiron 6000, the computer turns on but the display never comes up. It is a brad new laptop and am not sure what to do. Any ideas?
thank you.
Comment
Watch Question

Commented:
If it's brand New, I'd call Dell and explain to them what the problem is.  If not a quick easy fix then send it back for an exchange.  Dell's Policy is an exchange can be done within 30 days of manufacture.  If any problem exist don't want to get caught with a lemon when the opportunity is available to resolve everything now.

Hope this Helps!!!

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
plug in aqn externernal monitor and see if you can get video on it. If the external has video that means either the lcd is bad or has a bad connection. If the external also gets no vidoe we may have a video card problem or the systems not completing post.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.