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Windows Installer Problem - "installation package could not be opened" error message on .msi file

Hi,

I have recently purchased an IBM refurbished computer (3GHz P4, 1GB memory, 80 GB drive, Windows XP Pro which I updated using the latest updates from Microsoft) and am installing software on the computer.  When installing a file called focusmax.msi (http://users.bsdwebsolutions.com/~larryweber/FocusMaxDownload.htm) by double-clicking on it, I get the following message in a dialog box from Windows Installer: "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package".  I have installed this software on another computer, so it is not the package that is the problem.

Your help would be truly appreciated,

Serge


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ThebergeS
Asked:
ThebergeS
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1 Solution
 
war1Commented:
Greetings, ThebergeS !

Update your Windows Installer to 3.1

http://www.softwarepatch.com/windows/wininstallnt.html

Best wishes!
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ThebergeSAuthor Commented:
Thanks war1, I will give it a try tomorrow when I'm back home, and I'll let you know how it works out.

Serge
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war1Commented:
Serge, keep us updated.
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ThebergeSAuthor Commented:
Thanks war1 - all fixed!

Serge
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war1Commented:
Serge, glad the updated installer fixed the problem.
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hto123Commented:
=== Verbose logging started: 07/05/2008  02:08:57  Build type: SHIP UNICODE 3.01.4000.4039
 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (C0:70) [02:08:57:484]: Resetting cached policy values
MSI (c) (C0:70) [02:08:57:484]: Machine policy value 'Debug' is 0
MSI (c) (C0:70) [02:08:57:484]: ******* RunEngine:
           ******* Product:
           ******* Action:
           ******* CommandLine: **********
MSI (c) (C0:70) [02:08:57:484]: Note: 1: 2203 2:  3: -2147287037
MSI (c) (C0:70) [02:08:57:484]: MainEngineThread is returning 3
=== Verbose logging stopped: 07/05/2008  02:08:57 ===
Hi I cannot install any .msi program from any ligitimate source ,this is the  install log from my Packard bell 1807 mc computer running win xp pro.
please could you help me
Cheers
Mark
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Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

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