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Windows Installer Problem - "installation package could not be opened" error message on .msi file

ThebergeS
ThebergeS asked
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Last Modified: 2013-11-14
Hi,

I have recently purchased an IBM refurbished computer (3GHz P4, 1GB memory, 80 GB drive, Windows XP Pro which I updated using the latest updates from Microsoft) and am installing software on the computer.  When installing a file called focusmax.msi (http://users.bsdwebsolutions.com/~larryweber/FocusMaxDownload.htm) by double-clicking on it, I get the following message in a dialog box from Windows Installer: "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package".  I have installed this software on another computer, so it is not the package that is the problem.

Your help would be truly appreciated,

Serge


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Top Expert 2008

Commented:
Greetings, ThebergeS !

Update your Windows Installer to 3.1

http://www.softwarepatch.com/windows/wininstallnt.html

Best wishes!

Author

Commented:
Thanks war1, I will give it a try tomorrow when I'm back home, and I'll let you know how it works out.

Serge
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Top Expert 2008
Commented:
Serge, keep us updated.

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Author

Commented:
Thanks war1 - all fixed!

Serge
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Top Expert 2008

Commented:
Serge, glad the updated installer fixed the problem.

Commented:
=== Verbose logging started: 07/05/2008  02:08:57  Build type: SHIP UNICODE 3.01.4000.4039
 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (C0:70) [02:08:57:484]: Resetting cached policy values
MSI (c) (C0:70) [02:08:57:484]: Machine policy value 'Debug' is 0
MSI (c) (C0:70) [02:08:57:484]: ******* RunEngine:
           ******* Product:
           ******* Action:
           ******* CommandLine: **********
MSI (c) (C0:70) [02:08:57:484]: Note: 1: 2203 2:  3: -2147287037
MSI (c) (C0:70) [02:08:57:484]: MainEngineThread is returning 3
=== Verbose logging stopped: 07/05/2008  02:08:57 ===
Hi I cannot install any .msi program from any ligitimate source ,this is the  install log from my Packard bell 1807 mc computer running win xp pro.
please could you help me
Cheers
Mark
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