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Need AOPEN DUW1616 XP drivers (not firmware)

I had to reformat and install my Windows XP SP2 machine, and now I can't see my AOPEN DUW1616/ARR CD/DVD drive in Easy CD Creator.  It worked before I had to reformat with special drivers, but I can't find my drivers CDROM.  XP has drivers for this drive and it will work for doing reading, but not for writing.

I can find many links for firmware updates for this drive, but I need the drivers CDROM.  No luck at the AOPEN web site either.

If you have a CDROM of these drivers, can we arrange a transfer of an ISO image?  Or WinZip the files?

Thanks.
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ssr
Asked:
ssr
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4 Solutions
 
Irwin SantosComputer Integration SpecialistCommented:
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Irwin SantosComputer Integration SpecialistCommented:
Whoops.. that's only the manual
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Irwin SantosComputer Integration SpecialistCommented:
page #19 of the manual.. refers to the software..

Download and update with the latest for your Easy CD Creator.
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ssrAuthor Commented:
Sorry, I should have added that I did do all upgrades for Easy CD Creator 6.

SSR
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Irwin SantosComputer Integration SpecialistCommented:
Boot into safe mode.. go to device manager, locate CD/DVD drives.. remove ALL entreis.. restart in normal mode and have XP redetect the drive
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ssrAuthor Commented:
Thanks for the suggestion.  I tried removing the drive in normal mode, rebooting, and redetecting--no luck.

I also tried your suggestion, removing in Safe mode, but with the same result.

I really need the CDROM of the drivers to fix this, I'm pretty sure.

SSR
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Irwin SantosComputer Integration SpecialistCommented:
ok.. let's do this.

UNinstall Easy CD-creator
restart machine

repeat the process of removing the CD/DVD drive in Safe mode.

reboot computer.

confirm that the CD/DVD drive appears in device manager.

Windowsupdate your system till you got all the updates..

reboot computer

install Easy Cd Creator.  post your results.


PS.. I know you are stressing the drivers...let's hold back until you do the above..
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David523Commented:
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Irwin SantosComputer Integration SpecialistCommented:
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ssrAuthor Commented:
Thanks for the links, but they are for the firmware updates, not driver updates.

irwinpks, I followed these instructions, but I got exactly the same result.

SSR
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David523Commented:
If the software links would not resolve your issue I would conclude the direction irwinpks Originally was providing guidance will produce a resolution. If the drive is recognized and can be accessed then your looking for a piece of software to write to disk.  CD Creator 6 obviously is capable of interacting with the drive because it did work fine previously.  I conclude the root problem you are having is related to either a Configuration (Most likely in CD Creator 6) or CD Creator 6 Update.  
** If I remember correctly CD Creator 6 requires that you identify and designate the drive to be used for writing CD's.  Has that Drive Designation been done?

Might also download Nero for Free to test the software/installation:

http://www.click-now.net/download/Nero_Burning_ROM.htm

Hope this Helps!!!
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Irwin SantosComputer Integration SpecialistCommented:
Generally ATAPI drive DO NOT REQUIRE drivers...we can't rule out that the drive may have failed.
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maramomCommented:
Drivers are not your problem...the software is. Here's a link for troubleshooting:
http://www.roxio.com/en/support/uk/ecdc/knowledgebase.jhtml;jsessionid=LZDT0XFG40PCICQAMYXR3KQ#11
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BillDLCommented:
Other possibles if the steps in maramom's linked page don't work or if all the previous suggestions don't work.

Windows XP installs and loads its own CD-Burning service (IMAPI CD-Burning COM Service) that is accessible through the windows shell menu or from Windows media Player and allows drag and drop multisession CD Burning.
Does that allow you to burn to CD-R's?
http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03september16.mspx
See screenshot on above page.
http://support.microsoft.com/default.aspx?scid=kb;en-us;316529
http://www.microsoft.com/windowsxp/using/setup/expert/bridgman_august13.mspx

Try disabling the Windows "IMAPI CD-Burning COM Service" to see if that might be interfering with the installed Easy CD Creator functions:

Start Menu > Run > and type   SERVICES.MSC /S > click OK
Find the servive and set to "Disabled".
Reboot.

http://www.pcanswers.co.uk/tutorials/default.asp?pagetypeid=2&articleid=28739&subsectionid=607
(Avoid using MSCONFIG to disable services unless you are just doing a very quick and temporary test).

Have you installed any software that allows you to create backups and burn directly to CD?
If so, then it is possible that the plugin used is either Roxio's or Nero's, in which case either may interfere with the Easy CD-Creator functionality.

What about the unofficial Windows XP "ISO Recorder Power Toy" or the official "CD Slide Show Generator" Power Toy?  Are either of them installed?
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BillDLCommented:
Download the following self-extracting .exe file (Windows ASPI drivers version v4.71.2 Date: 23 Nov 2002)
 
http://www.adaptec.com/worldwide/support/driverdetail.jsp?sess=no&language=English+US&cat=/Product/ASPI-4.70&filekey=aspi_471a2.exe

http://download.adaptec.com/software_pc/aspi/aspi_471a2.exe
ftp://ftp.adaptec.com/anon.adaptec/software_pc/aspi/aspi_471a2.exe

I'm NOT recommending installing the Aspi Drivers, but if you unzip the package with WinZip or other decompression software, you will find a program file that reports what Aspi version is installed on your system - "aspichk.exe".

Let us know what it says.

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masnrockCommented:
Generally with Windows, you don't need a driver for an optical drive... especially not when you're dealing with 2000 and XP.

What exactly is the problem you're having?

You could try the registry fix for UpperLimits and LowerLimits. Nortorious for screwing people up, especially with installs of certain software.
http://support.microsoft.com/kb/314060/en-us
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masnrockCommented:
I know your drive shows as present... but that's not the only time the limits should be removed.
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ssrAuthor Commented:
Thanks for the many suggestions, all.

I looked everywhere in the Roxio software, but could not find a place to configure drives or select which drives to use.  I don't recall having to do that before.

My problem is that the Roxio software does not recognize that there is a DVD burning drive installed in the system at all.  Nothing I have done has changed this.

Tried solution from maramom, but no change in behavior.  It made no difference.

I know that drive letters are not the problem on the system.  I am a software tester and am quite knowledgable.

I looked at the ASPI version info suggested by BillDL.  I don't have ASPI loaded on my system at all, since I don't have any Adaptec drives installed.  Isn't ASPI specific to Adaptec drives?

I will download the Nero trial software and try it out.  If it doesn't recognize the drive, then it must be either Windows or hardware.  If it does, then it is something specific to the Roxio software.

SSR
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masnrockCommented:
What version do you have? You're right in that it should be a software update problem. HotBurn was nortorious for the same thing... you'd have to get keeping software updates for certain drivers.
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maramomCommented:
If you try Nero, you should completely uninstall Roxio, first.

You can also try a live cd to identify if it's hardware or software:
http://www.knopper.net/knoppix/index-en.html

If you can burn in this environment, then you know it's software.

Or you can hook the drive up to another system, to see if it can burn.
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ssrAuthor Commented:
I completely uninstalled Roxio, cleaned all trace of it from the registry, rebooted, then installed the Nero Demo from above.  Now I can burn DVDs just fine, so it must have been a Roxio software problem of some sort.

Thanks, all, for your help.

SSR
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Irwin SantosComputer Integration SpecialistCommented:
bummer.. i didnt get any of this..
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BillDLCommented:
Thank you, ssr.

Nero have actually gone to the lengths of releasing a small program that allows you to disable conflicting Roxio's CR-RW and drag-and-drop burning components.  It doesn't fall into the same "anti-trust" status that Microsoft have been accused of recently, where their own AntiSpyware program allegedly disables functionality of other vendors' applications, because it tells you quite clearly on the Nero download page that it is intended to fix conflict issues.

-------------------------------------------------
For Nero versions 5 to 7:
http://www.nero.com/nero7/eng/Roxio_UDF_Reader_Control.html
ftp://ftp6.nero.com/RoxioUdfReaderControl.exe

Roxio UDF-Reader Control Tool
When you install EasyCD Creator, the Roxio UDF-Reader is installed as well. This driver could conflict with InCD 4 in that it prevents the user from getting full read-write access to InCD-formatted discs, only a read access is granted.
This conflict can be prevented by disabling the Roxio UDF-Reader.

Run the RoxioUDFReaderControl.exe file.
If the Roxio UDF-Reader is detected on the user's system, it can either be enabled or disabled by checking or unchecking the avalaible checkbox, then clicking on ´OK´.
 
A reboot is required to effect the change.
----------------------------------------------------------

I stand to be corrected on this one, but I am sure that the Windows Media Player "burn to CD" functionality (and possibly also the Explorer shell command to burn CD's) is enabled through a Roxio plugin installed by Media Player/XP.

Bill
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David523Commented:
Thank You !!!     :-)
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BillDLCommented:
I should have mentioned that Adaptec's Aspi components aren't only installed if you have an Adaptec device.  Windows installs its own "aspi layer" components which happen to be licensed from Adaptec.

Good info here:
http://www.ncf.carleton.ca/~aa571/aspi.htm
http://www.nu2.nu/aspi/
http://www.mrichter.com/cdr/primer/aspi.htm

Nero (and other Ahead applications) insists on installing its own Aspi files, but installs them to its own program folder rather than overwriting the existing ones installed with the operating system.

There are a few "backup" and imaging applications that I discovered to install licensed versions of either Roxio or Ahead's cd-burning files as plugins.  You have programs like Backup MyPC from StompSoft and Sonic that allow you to create backups directly to CD/DVD.

It's not just limited to Backup utilities either.  If you install something like Roxio PhotoSuite, that program suite has a "burn to CD" option to distribute slideshows, and therefore installs what could end up as conflicting software if you already have another vendor's CD-burning software or Backup software installed.  I once installed an image editing application (can't recall the name now) that offered the ability to burn photo collections to CD.  It installed a Roxio plugin that messed up my Nero cd-burning functionality.  The installer and readme notes gave no indication of whose program files it would install, so you sometimes have no warning.

With the overwhelming range of CD-Burning suites available now (Sonic RecordNow!, DeepBurner, AShampoo, NTI, ULead BurnNow, etc, etc.), you just don't know whether they install and use their own program files, or install licensed ones from Roxio or Nero.

Bill
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