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Error Code 000000f4 (Event ID 1003, Cat 102)

Posted on 2006-04-01
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Last Modified: 2012-05-07
Have an interesting problem coming from a clients laptop.  He is getting an error code 000000f4, parameter 1 00000003, parameter 2 86cb4da0, parameter 3 86cb4f14, parameter 4 805f9f88.

This has happened a couple of times now and the problem can not be duplicated by myself.  But I do show it in the system log on the PC that it is a critical system error.

Any thoughts?  This customer of mine is a tax office and beings that it is close to 4-15 they are super swamped.
THANKS!
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Question by:mrjking2000
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by:cpc2004
ID: 16354820
Sample output of minidump of Bugcehck code F4. The exception status has the most useful diagnostic information of your problem.

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 8532e950, Terminating object
Arg3: 8532eac4, Process image file name
Arg4: 805c7478, Explanatory message (ascii)

Debugging Details:
------------------
PROCESS_OBJECT:  8532e950
IMAGE_NAME:  csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME:  csrss
FAULTING_MODULE: 00000000
EXCEPTION_RECORD:  f782b9d8 -- (.exr fffffffff782b9d8)
ExceptionAddress: 75b73002
   ExceptionCode: c000001d (Illegal instruction) <--------- The most useful diagnostic information
  ExceptionFlags: 00000000
NumberParameters: 0

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {
BUGCHECK_STR:  0xF4_C000001D
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  csrss.exe
ERROR_CODE: (NTSTATUS) 0xc000001d - {
LAST_CONTROL_TRANSFER:  from 805c65a9 to 804f8925

Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. If you can't provide the minidumps, run memtest to stress test the ram. Make sure that your windows is not infected with spyware, adware adn chkdsk /r.

http://www.memtest86.com/.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/

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by:mrjking2000
ID: 16357399
I returned the laptop to the customer.  It will take me a day or so to get the minidump files off the laptop.  I know that two were created...and I'll post them on my web site.

I will let you know when I get them.

Thanks.
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by:mrjking2000
ID: 16400874
sorry for the delay...I still haven't been back over to the customer's office and got the dump files off the laptop.  Just been swamped and so far it has been working perfectly...no further complaints.


I do still intend to get the error code.

Thanks!
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Author Comment

by:mrjking2000
ID: 16577180
Okay wow sorry for the very long delay on this one.

I posted the minidump files to http://www.nti-llc.net/log/

Then click on the mini033106-01 and -02.dmp files.

Thanks for the help.
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cpc2004 earned 1000 total points
ID: 16577283
Both minidump is crashed with NT status code c0000006 (In-page I/O error). Usually it is related to bad paging space or faulty ram. Run chkdsk /r and re-allocate the paging space.


CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 86e276e8, Terminating object
Arg3: 86e2785c, Process image file name
Arg4: 805f9f88, Explanatory message (ascii)

Debugging Details:
------------------
PROCESS_OBJECT:  86e276e8
IMAGE_NAME:  csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME:  csrss

FAULTING_MODULE: 00000000

EXCEPTION_RECORD:  f77e99d8 -- (.exr fffffffff77e99d8)
.exr fffffffff77e99d8
ExceptionAddress: 75b7cb90
   ExceptionCode: c0000006 (In-page I/O error) <--- Bad Paging space or faulty ram
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 00000000
   Parameter[1]: 75b7cb90
   Parameter[2]: c000000e
Inpage operation failed at 75b7cb90, due to I/O error c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc000000e - <Unable to get error code text>
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  DRIVER_FAULT
PROCESS_NAME:  csrss.exe
ERROR_CODE: (NTSTATUS) 0xc0000006 - "0x%08lx"
IO_ERROR: (NTSTATUS) 0xc000000e - <Unable to get error code text>
EXCEPTION_STR:  0xc0000006_c000000e
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Expert Comment

by:cpc2004
ID: 16577310
EXCEPTION_CODE: (NTSTATUS) 0xc000000e - <-- No such device (Maybe the paging space is corrupted)

Refer the following problem and it is exact match of your problem
http://www.techspot.com/vb/showthread.php?p=191344#post191344
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Author Comment

by:mrjking2000
ID: 16578459
okay thanks for the info, I will have to head over to the client's office and run the chkdsk/r and recreate the pagefile.

I'll post on status update soon, hopefully tomorrow.

--Thanks
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by:mrjking2000
ID: 16683850
That did the trick, laptop has been online for over a week and no issues.

Thanks!
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