Posted on 2006-04-02
Last Modified: 2010-04-11
I have a client who clicked on a link when told he had Spyware on his PC.  He paid for MalwareWipe with a Credit Card, downloaded it, and installed it.

I believe this is useless software and he has been duped into paying for it.  Do you recommend getting it off his computer, and are there risks to his Credit Card (should he cancel it??).

Many thanks for your help, Gail
Question by:GAILBAKER
    LVL 65

    Expert Comment

    LVL 65

    Assisted Solution

    How to clean your system from Malware & Viruses

    How to use Hijackthis
    LVL 47

    Accepted Solution

    MalwareWipe is Adware in itself. She should get rid of it straightaway.
    Post the link of a Hijackthis log.

    Please download HijackThis 1.99.1
    Open Hijackthis, click "scan and save a logfile" don't fix anything yet, just upload the logfile created, go here and paste your Hijackthis log,
    then at the bottom left corner click "paste"
    Copy the address/url and post it here:

    Or copy and paste the log at;
    and click "Analyse", "Save".  Post a link to the saved list here.

    Author Comment

    Thanks for this.  Are there any security problems re having used his Credit Card to pay for the MalwareWipe program (apart from just losing his money), i.e. should he cancel his credit card?

    LVL 8

    Assisted Solution

    Yes there are! If you paid over their site, then you've most probably lost some
    more $ from your cc. Never give out your personal data, especially data from
    the credit cards on the sites that are not trusted. You can check if the site is
    trusted by asking for example or similar.

    Simply cancel the credit card or replace it with a new one.

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