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MalwareWipe

GAILBAKER
GAILBAKER asked
on
Medium Priority
11,493 Views
Last Modified: 2010-04-11
I have a client who clicked on a link when told he had Spyware on his PC.  He paid for MalwareWipe with a Credit Card, downloaded it, and installed it.

I believe this is useless software and he has been duped into paying for it.  Do you recommend getting it off his computer, and are there risks to his Credit Card (should he cancel it??).

Many thanks for your help, Gail
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CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004

Commented:
CERTIFIED EXPERT
Expert of the Year 2004
Top Expert 2004
Commented:
How to clean your system from Malware & Viruses
http://www.alaynah.net/shehar/clean_system.htm

How to use Hijackthis
http://www.alaynah.net/shehar/hijackthis.htm

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CERTIFIED EXPERT
Top Expert 2007
Commented:
MalwareWipe is Adware in itself. She should get rid of it straightaway.
Post the link of a Hijackthis log.

Please download HijackThis 1.99.1
http://www.cyberanswers.org/forum/uploads/HijackThis1991.exe
Open Hijackthis, click "scan and save a logfile" don't fix anything yet, just upload the logfile created, go here and paste your Hijackthis log, http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

Or copy and paste the log at;
http://www.hijackthis.de/ 
and click "Analyse", "Save".  Post a link to the saved list here.

Author

Commented:
Thanks for this.  Are there any security problems re having used his Credit Card to pay for the MalwareWipe program (apart from just losing his money), i.e. should he cancel his credit card?

Yes there are! If you paid over their site, then you've most probably lost some
more $ from your cc. Never give out your personal data, especially data from
the credit cards on the sites that are not trusted. You can check if the site is
trusted by asking for example office@paypal.com or similar.

Simply cancel the credit card or replace it with a new one.
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