damehta
asked on
Exchange Activesync
We currently moved our exchange server(domain controller) to our data center. Since the move ActiveSync on my windows mobile phone has stopped working. When i manually activesync, i get this error:
your account in microsoft exchange does not have permission to synchronize with the current settings - support code 0x85010004
There is no information available in the logs on the server. Also, when i run https://servername/oma i get the following error
A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Any ideas?
your account in microsoft exchange does not have permission to synchronize with the current settings - support code 0x85010004
There is no information available in the logs on the server. Also, when i run https://servername/oma i get the following error
A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Any ideas?
ASKER
I looked through those articles prior to posting this. I also looked up microsoft kb article 818486.
Now when i try to login to https://servername/oma i get the following error:
A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
and it goes to the link:
https://adi107/oma/(qsxk44ewdye4pt45sit3jaut)/oma.aspx
Now when i try to login to https://servername/oma i get the following error:
A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
and it goes to the link:
https://adi107/oma/(qsxk44ewdye4pt45sit3jaut)/oma.aspx
OMA caches errors - so if you have received an error once, you will continue to receive it. You need to press OK or home on the error screen before things will settle down - especially if you have made any changes.
Simon.
Simon.
ASKER
Now when i try to connect to https://servername/oma, it asks me for login information. After that it comes up with page cannot be found error.
When you sign in, do you use username/password or domain\username and password, or something else?
Simon.
Simon.
ASKER
domain\username and password
Is it writing anything in to the event log at that time?
Its odd that it lets you authenticate, then throws back a page cannot be found error.
That doesn't even sound like it was a permissions problem - there have been a series of forbidden or access denied errors on this process recently.
Simon.
Its odd that it lets you authenticate, then throws back a page cannot be found error.
That doesn't even sound like it was a permissions problem - there have been a series of forbidden or access denied errors on this process recently.
Simon.
ASKER
Doesnt write anything in the event logs, it is almost like IIS does not where to go after the authentication.
ASKER
I also tried this KB article listed in this thread,
https://www.experts-exchange.com/questions/21545549/Trouble-logging-onto-OMA-on-exchange-2003-server-loaded-on-windows-2003-server.html?query=page+not+found+in+OMA&clearTAFilter=true
https://www.experts-exchange.com/questions/21545549/Trouble-logging-onto-OMA-on-exchange-2003-server-loaded-on-windows-2003-server.html?query=page+not+found+in+OMA&clearTAFilter=true
Two things spring to mind with a blank page.
1. The application pools aren't set correctly.
2. Something is wrong with the .net framework.
I am of course skipping the obvious points that the account is enabled for this type of access and all the remote options are set in ESM, Global Settings, Mobile Services.
Simon.
1. The application pools aren't set correctly.
2. Something is wrong with the .net framework.
I am of course skipping the obvious points that the account is enabled for this type of access and all the remote options are set in ESM, Global Settings, Mobile Services.
Simon.
ASKER
Yes all of those are checked and setup. As for the application pools, what is a good test to verify the settings?
Also, for the .NET framework?
Also, for the .NET framework?
I have a reference installation of Exchange at home - out of the box, no configuration changes.
For Exchange-Server-ActiveSync it should be ExchangeApplicationPool
For OMA is should be ExhcnageMobileBrowseApplic ationPool
with regards to .net - if you have multiple versions of .net installed, make sure that those directories are configured to use version 1.1 - not 2.0.
Simon.
For Exchange-Server-ActiveSync
For OMA is should be ExhcnageMobileBrowseApplic
with regards to .net - if you have multiple versions of .net installed, make sure that those directories are configured to use version 1.1 - not 2.0.
Simon.
ASKER
For Exchange-Server-ActiveSync it should be ExchangeApplicationPool - is the setting
For OMA is should be ExhcnageMobileBrowseApplic ationPool - is the setting
http://support.microsoft.com/kb/818486/en-us, based on the KB article
There are 2 directories for .net on the \windows\microsoft.net\fra mework directory of which i registered v1.1.4322 and allowed it in IIS web extensions as well. After that it give me a ' A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.'
For OMA is should be ExhcnageMobileBrowseApplic
http://support.microsoft.com/kb/818486/en-us, based on the KB article
There are 2 directories for .net on the \windows\microsoft.net\fra
ASKER
This is the error which shows up in the event viewer when i try to access https://servername/oma. This may help
An unknown error occurred while processing the current request:
Message: The remote server returned an error: (403) Forbidden.
Source: Microsoft.Exchange.OMA.Exc hangeDataP rovider
Stack trace:
at Microsoft.Exchange.OMA.Exc hangeDataP rovider.Om aWebReques t.GetReque stStream()
at Microsoft.Exchange.OMA.Exc hangeDataP rovider.Ex changeServ ices.GetSp ecialFolde rs()
at Microsoft.Exchange.OMA.Exc hangeDataP rovider.Ex changeServ ices..ctor (UserInfo user)
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at System.Reflection.RuntimeC onstructor Info.Inter nalInvoke( BindingFla gs invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean isBinderDefault)
at System.Reflection.RuntimeC onstructor Info.Invok e(BindingF lags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateI nstanceImp l(BindingF lags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateIns tance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at Microsoft.Exchange.OMA.Use rInterface .Global.Se ssion_Star t(Object sender, EventArgs e)
Message: Exception of type Microsoft.Exchange.OMA.Dat aProviderI nterface.P roviderExc eption was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.Use rInterface
Stack trace:
at Microsoft.Exchange.OMA.Use rInterface .Global.Se ssion_Star t(Object sender, EventArgs e)
at System.Web.SessionState.Se ssionState Module.Rai seOnStart( EventArgs e)
at System.Web.SessionState.Se ssionState Module.Com pleteAcqui reState()
at System.Web.SessionState.Se ssionState Module.Beg inAcquireS tate(Objec t source, EventArgs e, AsyncCallback cb, Object extraData)
at System.Web.AsyncEventExecu tionStep.S ystem.Web. HttpApplic ation+IExe cutionStep .Execute()
at System.Web.HttpApplication .ExecuteSt ep(IExecut ionStep step, Boolean& completedSynchronously)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
An unknown error occurred while processing the current request:
Message: The remote server returned an error: (403) Forbidden.
Source: Microsoft.Exchange.OMA.Exc
Stack trace:
at Microsoft.Exchange.OMA.Exc
at Microsoft.Exchange.OMA.Exc
at Microsoft.Exchange.OMA.Exc
Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at System.Reflection.RuntimeC
at System.Reflection.RuntimeC
at System.RuntimeType.CreateI
at System.Activator.CreateIns
at Microsoft.Exchange.OMA.Use
Message: Exception of type Microsoft.Exchange.OMA.Dat
EventMessage:
UserMessage: A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.Use
Stack trace:
at Microsoft.Exchange.OMA.Use
at System.Web.SessionState.Se
at System.Web.SessionState.Se
at System.Web.SessionState.Se
at System.Web.AsyncEventExecu
at System.Web.HttpApplication
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Take a look at these questions, particularly the troubleshooting steps I described:
https://www.experts-exchange.com/questions/21752093/ActiveSync-With-Mobile-5.html
https://www.experts-exchange.com/questions/21775443/Active-Sync-getting-error.html
Also look at the virtual directory settings that I have outlined in this question, and ensure that they are correct.
https://www.experts-exchange.com/questions/21798106/exchange-2003-sp2-PPC-6700-Activesyn-issues.html
Simon.