Adobe Acrobat Install error 1714

I have a Windows XP machine, running fine in all aspects, but Adobe Acrobat Reader just will not install.
Starts to then stops and says Previous Version of 7.0 can not be uninstalled Error 1714.
there are no installations showing in Add/Remove Programs
Any ideas?
jimmysupportAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

war1Commented:
Greetings, jimmysupport !

See if you can use Windows Installer cleanup utility to uninstall Adobe Reader 7.
http://support.microsoft.com/default.aspx?kbid=290301

If no joy, you need to remove the old fashion way.  Delete the Adobe Program Files folder. Do a search in all folders for Adobe and delete.  Do a search for Adobe in registry and delete.

When you install again, make sure antivirus, antispyware, and firewall programs are disabled.

Best wishes!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jimmysupportAuthor Commented:
I have done that, someplace i am missing something.
I just bought one of those registry gizmos...someplace on this site someone said it would work.
Worth 30 bucks to try it.
war1Commented:
jimmysupport,

You have used the Windows Installer cleanup utility to uninstall Adobe Reader?

If so, see the 4 proposed solutions here to remove Adobe Acrobat program
http://www.adobe.com/support/techdocs/320310.html
jimmysupportAuthor Commented:
I had looked for all folders with Adobe, where I knew they would be...I had NOT done a search as you suggested.
When I did that I did find some more folders. I deleted them.
Ran MS RegClean and the gizmo I bought...Registry Mechanic.
And tried again...no luck...BUT it went just a little further and allowed me to see the Application Key it was looking at when it stopped.
AC76BA86-7AD7-1033-7B44 and a few other numbers, but those are the ones I searched for in the Registry.
Found them and deleted the key.
Opened IExplorer emptied the cache and off-line content.
and tried again. Whamo- it worked.
Thanks WarMan
war1Commented:
You are welcome, j8mmysupport !
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software

From novice to tech pro — start learning today.