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Deleted/ restored public folder (contacts) is not searchable any more through the quick find in Outlook.

bcrosby007
bcrosby007 asked
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Medium Priority
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Last Modified: 2011-10-03
I have a 8000+ contact public folder. It was deleted, so i restored it from tape. No big deal. Except that now we cant do basic searches from Outlook on the contact base. It works if we do an advanced search, but thats all. Any help would be appreciated...
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Top Expert 2006

Commented:
there seems to be a corrupt contact in that contacts folder which is not allowing you to do a basic search. i had faced a similar issue sometime back and used a tool called checktype.exe to find that corrupt contact.

you need to run the tool from a machine that has Outlook installed and can access that folder

the syntax is
contactchecktypes "Top level folder%Folder%Contacts Folder"

where the PF structure is sometime like

Public folders
All Public Folders
Top Folder
Sub Folder
Contacts folder


Once you find the bad contacts, you need to remove them and recreate them.

Author

Commented:
Where can I ger checktype.exe. Google returned no results...
Top Expert 2006

Commented:
i have it with me but i don't know how to send it to you and whether it is allowed in EE or not?

Author

Commented:
Can you zip it up and send it to me? bglenncros@yahoo.com is my dump all account... Not sure if we are allowed...
Top Expert 2006

Commented:
it is on its way

Author

Commented:
syntax - checktype "Public Folders%All Public Folders%RLPS-Contacts"

Returns the following:
Function: OpenFolderByName(), Error: 0x0, Folder Name: Public Folders

Thoughts?
Top Expert 2006
Commented:
is the account having rights to access the public folders?

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Author

Commented:
Yes. I am the network administrator with full rights.
Top Expert 2006

Commented:
how is this contacts public folder structured?

Author

Commented:
I am emailing you a PDF of our exchange console

Author

Commented:
Rakesh,
I figured it out... checktype works at the root of the public folders, so the correct syntax is

checktype "Contacts"

I appreciate all your help!

Commented:
Hi all,
I have this exact problem with my SBS exchange server, I also have got no results when trying to find the checktype.exe file, can someone please send it to me?

backoffice@csl-ltd.com (please can you zip it up)

Thanks,

Steve
Top Expert 2006

Commented:
done

Author

Commented:
Check your email. It is on its way.
hell_e_copta@hotmail.com - can you plz zip and send it to me?

Commented:
sent to your email address, post if you need more assistance
thank you, worked perfectly!
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