asked on

scanning and repairing a worm virus

I have received complaints that I have been sending emails with no sense to people. I received a notice from a postmaster that they detected the following virus in my email message:

Worm.SomeFool.Gen-2 and W32/Netsky-B

I have an updated Norton software but have not detected these virus.

How can I detect the virus from my computer and remove these?

David-Howard

Have you ran your anti-virus in Safe Mode?
Please clear all Temp Files (including Internet Explorer) and do so if you have not.
As backup assurance I would run another anti-virus suite such as Kaspersky (In Safe Mode as well) to see what it locates.
http://usa.kaspersky.com/store/
:-)

rpggamergirl

If you have Netsky this would detect and remove it.

Run it to find out if you have it or not, sometimes resident antivirus doesn't work well in detecting a virus once the virus is already in the system.

Please Download Removal Tool:
http://www.bitdefender.com/site/Download/downloadRemovalTool/521/1/Antinyxem-EN.exe

Save the file to a convenient location, such as your Windows desktop.
Double-click "Antinyxem-EN.exe" to start the removal tool.

The program will scan all running processes, and then you will be able to click the Scan button.
Click Scan to begin the tool, and then allow it to run.

Afterwards run Panda's ActiveScan for good measure:
http://www.pandasoftware.com/products/activescan.htm

ASKER CERTIFIED SOLUTION

r-k

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial