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Missing the CC: recipients on forwarded emails

ecosys
ecosys asked
on
Medium Priority
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Last Modified: 2008-02-26
Hi –
 We are currently running Exchange 2003 and one of our user has his emails forwarded to another email account. All the emails get forwarded correctly, but when he checks the emails he is unable to see any of the CC: ed recipients on the forwarded emails.

Scenario:

Email forwarding from company.com to othermail.com

When checking the emails inside of othermail.com, emails that were forwarded from company.com. are missing the CC: recipients.


Any suggestions to solving this?


 


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Top Expert 2006
Commented:
If this is via Outlook, that is by design.  In the body of the message, he should see the TO: and CC:ed email addresses.

Otherwise in Exchange 2003,  if you go to ADUC, find the user, right click, Properties, General tab, Delivery Options.
There is a section called Forwarding Address, type the destination external email address there and that'll do it.  Click Accepts and OKs until you are out of the user's account of course.

Regards,

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Author

Commented:
Thanks ECNSSMT.
I tried to type in the external address in the 'Forwarding Address' field, but It appears as if it needs to be able to look it up in the AD.
I guess I should create an external account/redirector and have the emails forwarded to the redirector.



Top Expert 2006

Commented:
hi ecosys,

you should be able to type in the external address.  No additional creations of contacts needed.  I'll have to take a look at my Exchange (I'm off today).

Regards,

Author

Commented:
Hi ECNSSMT

 Hope you have a restful day off.

 Friendly reminder to see if I need to create an AD contact for the mail forwarding.
Top Expert 2006

Commented:
hi ecosys,

Sadly my mind plays tricks on me and a Contact has to be added.  Then from there you put that contact into the Forwarding address area stated above.  

(I now will have to determine why I remembered it the other way)

Sorry...

Author

Commented:
Hi ECNSSMT,
  :) Thank you so much again for the help
Top Expert 2006

Commented:
Your welcome, and thanks for the points!!
Regards,
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